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The Reserve at Ponds Edge

4.5

About this business

Location details

8650 Barbara Ann Way Office, Delmar, MD, 21875, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat11:00 a.m. to 4:00 p.m.
Sun11:00 a.m. to 4:00 p.m.
4.511 reviews
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Shaniya B's profile image
Shaniya B 
a week ago

Would not recommend. Maintenance sucks, office staff sucks. No one answers the phone in the office. When I originally moved in last year we had a work order in for a thermostat for over three months, never completed. We finally decided to change it ourselves, thank goodness my man works HVAC. Waited for a dryer part for over three weeks when I first moved in, I was told the dryer could not be replaced. we would need to wait for the part. After waiting three weeks, we received a new dryer. Waited for no reason, paid to have m... read more

Madison Rentschler's profile image
Madison Rentschler 
2 months ago

Great complex, Quiet area and beautiful apartments. Our leasing agent Shana is the best! She is so nice and very helpful :) 

Michael Cody's profile image
Michael Cody 
2 months ago

I moved into The Reserves at Ponds Edge about three months ago. I have had a wonderful experience and I owe it all to Shana. She is always happy and willing to help. Shana is always pleasant, has a smile when she sees you and builds positive relationships. Shana makes living at The Reserves at Ponds Edge feel like home. Thank you, Shana for all you do-you are the best. I also wanted to say that the men who take care of the grounds and the apartments do a fantastic job! Thanks for everything! 

Stella Baer's profile image
Stella Baer 
4 months ago

Pond’s Edge location is secluded and quiet but accessible to local restaurants and shopping. The staff at Pond’s Edge is amazing! So nice to work with a friendly, knowledgeable staff. Shana is a pleasure to work with. No matter how busy she is I am always greeted with a smile and her willingness to do her best to address my questions and any concerns I may have in a professional manner. She made my move in go very smoothly. Michelle is also very welcoming and pleasant to work with. I also want to thank Don from the maintenan... read more

Teresa Hoffman's profile image
Teresa Hoffman 
4 months ago

I can not wait to move in! Shana has been amazing! She made the application process simple., painless and extremely fast! Thank you Shana! 

Frequently asked questions about The Reserve at Ponds Edge

How is The Reserve at Ponds Edge rated?

The Reserve at Ponds Edge has a 4.5 star rating with 11 reviews. 

When is The Reserve at Ponds Edge open?

The Reserve at Ponds Edge is closed now. It will open at 11:00 a.m. 

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