The Repair Shack

Brad B. 

on Birdeye

4 years ago

Horrible Experience. DO NOT WASTE YOUR MONEY!!! Paid for shipping both ways; the repair fee; and still could not correct my issue. The "warranty they offer" does not pay for their errors or shipping; therefore I had to pay MORE SHIPPING COSTS. The control board had exactly the same problem as it had prior to spending several hundred dollars with no fix. AVOID THIS PLACE!! 

Pat Brenner 

on Facebook

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4 years ago

They repaired the relay board on my 16 year old Jenn Air double oven. The first attempt did not fix the board because they did not have the equipment to test it. I had to send both the relay board and the oven front panel to them for full testing. The second time was the charm. Overall their communication was great. The only problem that I had was when they were sending the board back. They completed the repair on a Monday but their system never showed that it was shipped. I called on Thursday and they said I should be getti... read more

William J 

on BBB

4 years ago

These folks are phenomenal. In spite of the Covid19 pandemic they still had a decent turnaround time on my oven control panel repair. In addition, I didn't have much hope for a repair on a twenty-seven year old stove. Eureka, they did it. They said they could repair anything and I am a believer. The cost of repair and return coverage was a pittance compared to having to fork out a $1000+ for a new stove. Kudos to the team at The Repair Shack. 

Robert H. 

on Birdeye

4 years ago

Had a Dacor 2 bay oven go bad. E-mailed them about my control panel. Quote was for $120.00 Sent in the control board and key pad. Chris, their great technician (and all around nice guy) called me back, and asked a few questions. He told me to send in the 2 relay boards. A few days later, the panel and boards arrived, and were like new, worked perfectly, and very clean. All three and all for $120.00! I thought it would be extra, like being ripped off. Nope, these people are just the best, can't say enough! The custo... read more

Sara Burdett 

on Facebook

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4 years ago

Great place over all. 

Fearless Phil Shiver 

on Facebook

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4 years ago

Couldn't ask for a more honest or competent repair business. They listened to the details of a problem with my GE range, and determined that the main board was probably not the problem; more likely the keypad was. They even pointed me to the cheapest place on the web to buy one. Sure enough, the new keypad fixed the problem. They made no effort to get me to commit to troubleshooting much less repair of the main board. They didn't make a dime this time, but WILL get my business and that of friends in the future. Awesome exper... read more

Cindy Cain Sguigna 

on Facebook

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5 years ago

I had an awesome experience with the Repair Shack. They not only fixed my part, but advised me how to reinstall it in my oven. Excellent customer service, and thank you Sara for all your help. You fixed my oven and saved me over $1500 from having to replace my double ovens. Can't thank you enough!! 

Bruce H. 

on BBB

5 years ago

They advertise that sell remanufactured parts. They don't. They take yours part and try to fix it. If they can't if it they say, "You can have it back for a $19 delivery fee and by the way, we are keeping $75 for looking at it." So I get no working part, I get billed $75 and, if I want the broken part back, I'm out another $19. Why are they advertising, "One left" on eBay? They have no products to sell. Deceptive at point of sale. 

Scott Allen 

on Facebook

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5 years ago

Big money saver! Helped revive an oven that we might have had to replace. So, for less than $100, we now have an oven that works just like it should! Don't doubt them. They saved us oodles of money, and we are ever so grateful.