The Rails

Stacy J 

on Google

2 months ago

I toured with Ajay L. a few weeks ago and immediately felt welcome! He took the time to show me all the different room options and made sure I understood the differences between them. He was incredibly personable and made the tour feel relaxed and informative from start to finish. Ajay answered all of my questions with patience and kindness, and I never felt rushed. I was also impressed by how he balanced giving me his full attention during the tour while also helping current residents who stopped by with questions. He made ... read more

Tracie Dedis 

on Google

2 months ago

Part 2: continuation Please beware that the resident who claimed this false accident happened, may try and scam another resident. He never filed a police report of the damage he claims happened, he never got back to us with his insurance information after he demanded it from us, even though in text messages he stated multiple times he would but also that he was trying to do us a favor by avoiding insurance and just wanted us to give him cash to buff the damage that had nothing to do with us. At this point I am escalating the... read more

Tracie Roy 

on Google

2 months ago

Part 1: I would NOT consider The Rails for your rental home. In the 8 months that we held a lease at this property there was a multitude of issues. In no specific order or severity they are as follows: Lack or plowing during the winter which leads to the inability to see reserved space numbers, which left visitors unaware of unmarked reserved parking to have their vehicles towed. My vehicle was also stuck because plows will also just plow your vehicle in. A lot of mornings there was little to no hot water. The internet was e... read more

Wes A 

on Google

3 months ago

They have ⭐️reserved spots⭐️ that will get you towed because there are no numbers THE ENTIRE WINTER and you have to guess your spot and their towing company? 350$ for 1mile😍😍😍 they also have a ✨package room ✨ but you might not get the package😍 they also have state of the art management that will gaslight you into removing a bad review because they will reimburse you, and then empty promises that they will give you an incentive to renew after all this Edited because i cant reply for some reason: I have a video of the park... read more

Gayle Sarah 

on Google

3 months ago

Update to Ajays gaslighting and dishonest response. In the past I did not know where that door outside my former apt's window led to, but I know that the maintenance man, demeitrus, came out of that door (photo of it attached to the updated review) when he peeped into my apartment when undressed. To clarify, i have added a screenshot that clearly shows the door he came out of and lack of shades opacity/privacy, since they want to lie about how my claim does not align with building layout. It does. Also the cameras overwrote ... read more