The Rails's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

The Rails

4.9

About this business

Location details

2939 Main St, Buffalo, NY, 14214, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
4.9104 reviews
Select a rating
Olivia Okwudili's profile image
Olivia Okwudili 
on Google
a day ago

I had such a smooth move-in experience at The Rails Apartments thanks to Ajay, the leasing officer. He was super helpful, patient, and kind throughout the whole process. He explained every step clearly and really guided me through it. I told him I needed to move in quickly and he was absolutely on it, while being professional, efficient, and attentive. On top of that, the apartment itself is so nice and comfy, and it was kept in top-notch condition for my move-in. Couldn’t have asked for a better experience. 

Emilee Muncy's profile image
Emilee Muncy 
on Google
3 days ago

So far my experience with the rails has been great! I initially did a video tour with nicolette and she was very nice and helpful with all 1 million questions I had. At this time I was just looking at apartments and hadn't fully made a decision. After much research and apartment searching I decided on the rails. Ajay was absolutely amazing in helping me through this process. I can't even tell you how many times I called Ajay for my random questions and he answered each time with kindness and patience. He was very accommodati... read more

Zijia Huang's profile image
Zijia Huang 
on Google
2 weeks ago

After living here for a year, I want to share my experience. The building was built last year, and we were the first residents to move in. The staff were friendly in person, but they never replied to emails — not once in the entire year, even when I specifically asked for a response. I understood they were a new apartment when I moved in, so some management messiness was expected, but it never improved. Before moving in, we were told the large room across from the gym would be turned into a coffee spot for residents. That ne... read more

Dharitri Toshikhane's profile image
Dharitri Toshikhane 
on Google
2 weeks ago

I moved into The Rails 4 days ago, and the experience has been amazing! The move-in process was swift and easy thanks to their app, which clearly listed all pre-move-in details. The management is accommodating and genuinely helpful — they even organized a fun BBQ party for residents to mingle and get to know each other. The place is spotless, always smells fresh, and has friendly neighbors. Amenities are great for spending free time, and the location is perfect: close to the bus and rail stations, with Aldi just 0.2 miles aw... read more

Emma Kyes's profile image
Emma Kyes 
on Google
a month ago

Very new, clean apartments with great amenities. The staff is incredibly friendly and helpful (even helped me jump my car)! 

View all google reviews

Frequently asked questions about The Rails

How is The Rails rated?

The Rails has a 4.9 star rating with 104 reviews. 

When is The Rails open?

The Rails is closed now. It will open at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com