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The Quiet Zone of Thomaston

4.4

About this business

Location details

100 S Main St, Thomaston, CT, 06787, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:30 p.m.
Tue7:30 a.m. to 5:30 p.m.
Wed7:30 a.m. to 5:30 p.m.
Thu7:30 a.m. to 5:30 p.m.
Fri7:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.4117 reviews
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Lynn L.'s profile image
Lynn L. 
4 years ago

I recently moved here from IL. I needed to get an emissions test done for two vehicles. One has been giving me problems starting so I had it towed to Frank's Quiet Zone. I have been dealing with Jennifer who is not only very professional but so very helpful and caring. I just returned from taking my second vehicle in and it was fast and smooth. The first vehicle is getting a new battery and will be tested as well. Since we are unfamiliar with the processes here in CT it is very reassuring to have people who will take the tim... read more

Sheila H.'s profile image
Sheila H. 
8 years ago

Traveling from NC thru Ct to Boston for our girls weekend, I started having issues with the ? brakes..I wasn't really sure, and the car didn't sound right when I started the engine. Pulled into Quiet Zone in Orange. They were pretty busy but they said they get me right in. Had a short wait but they had coffee, popcorn & a CLEAN restroom...yay! Everyone was so nice & accomodating. The owner Jim helped me personally & I felt sure he'd take good care of my car. I needed brakes & a new battery. Got it all squared away pretty qui... read more

Julie R.'s profile image
Julie R. 
8 years ago

Jim runs a first class operation! They are honest and stand behind their work. The place is clean and comfortable if you have to wait. 

Karen J.'s profile image
Karen J. 
9 years ago

I have been taking my car to Quiet Zone for a two years now, since I moved to CT. I didn't see that awful review first. But I plan to continue to keep going because I get a sense of trust from these people. My car needed work and the prices lined up with what is expected (I asked my brother in another state who works as a manager at repair place - I always check with him for car stuff because I am afraid of getting ripped off. I always have driven older cars and always have been on a tight budget so I ask car repair places t... read more

Wayne J.'s profile image
Wayne J. 
10 years ago

Back in 2003, I brought my car here to have a head gasket replaced. I knew it was the head gasket as I had the problem checked by a friend using starter fluid to find a leak around the gasket itself. I also had it checked by Jay Pahl of Jay Pahl's Auto sales on Stafford Avenue in Bristol. He confirmed it was indeed a head gasket. I checked the prices for a new head gasket and I found that they ran about $800.00 for my car and so I saved it up and dropped off the car to be repaired. The next day, I called to see how my car wa... read more

Chuck S.'s profile image
Chuck S. 
11 years ago

I've been here twice now, once for front brakes, and once for a starter and oxygen sensor. Both jobs were done quickly and correctly. Frank clearly explained what was needed, and explained what was done. The price was about what I expected. The next time I need service, I will go here. 

Misty G.'s profile image
Misty G. 
11 years ago

You know when you go into a mechanic's office and you are there for one thing and they "recommend" 20 more? Well, this isn't one of those places. I waited a few hours for my car and in the waiting room over heard the owner, Frank, talk to other customers. An elderly lady, perfect target for most mechanics, was there for an oil change. He showed her the color of another fluid. She was ready to say do it but he said it can go until the next oil change. I was surprised to hear that! A few other customers got the same treatment.... read more

cferrary's profile image
cferrary 
13 years ago

Quiet zone was not only was detailed, I saved hundreds of dollars versus 2 other quotes I received! They even went as far as to not do work that could be done for free by the dealer and worked out arrangements to have that taken care of-. I have never been so surprised and appreciative. Amazing group of people! 

tunes16387's profile image
tunes16387 
13 years ago

Be careful. Frank and Brian are stand up guys but the techs working there aren't quality oriented. Had an issue with an oil change where the tech didn't tighten the drain plug, they redid an oil change but by running it low wound up causing major engine damage a few weeks later (which they blamed on bad gas (!?)). Had axle work done and had to bring it back a week later to redo it due to a "faulty part" then back again because it was noisy. Had them replace an A/C unit and the charge leaked out within a month, they recharged... read more

Frequently asked questions about The Quiet Zone of Thomaston

How is The Quiet Zone of Thomaston rated?

The Quiet Zone of Thomaston has a 4.4 star rating with 117 reviews. 

When is The Quiet Zone of Thomaston open?

The Quiet Zone of Thomaston is open now. It will close at 5:30 p.m.  

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