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The Principal Financial Group

2.1

About this business

Location details

14045 Ballantyne Corporate Pl #500, Ste 500, Charlotte, NC, 28277, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 5:30 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
2.111 reviews
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Hughston Armstrong's profile image
Hughston Armstrong 
on Google
5 months ago

I understand why Principal’s rating is low, and am surprised it’s not lower. As a whole, insurance companies having record profits while denying claims is a despicable practice. Here’s my experience: My wife applied for coverage for 2024 *in November of 2023* through her company (who has now switched to Hartford because of issues with Principal) as we were expecting to grow our family in 2024. Our daughter was born October, and we completed the necessary paperwork, and when the coverage didn’t begin, we were informed the cla... read more

Anonymous's profile image
Anonymous 
on Google
8 months ago

I absolutely despise this site for my 401K almost every week I have to call customer service to get into my account because it says Username or Password is wrong an I when I speak with an agent they tell me my account has been unlocked an now I can log in an I do so with the same Username and Password next week the same thing!!!!!!!!!!!!!!!!!!!!!! 

Tony Massey's profile image
Tony Massey 
on Google
8 months ago

I absolutely despise this site for my 401K almost every week I have to call customer service to get into my account because it says Username or Password is wrong an I when I speak with an agent they tell me my account has been unlocked an now I can log in an I do so with the same Username and Password next week the same thing!!!!!!!!!!!!!!!!!!!!!! 

Cathy Castro's profile image
Cathy Castro 
on Google
a year ago

Rude rude rude - they get very upset when you want to move YOUR money out and want you to agree to false, inaccurate statements. Literally talking over me, getting upset I refuse to agree to her false statements to continue. She has put me on hell hold, because she’s mad I’ve had to correct her false statements. I do not feel secure nor trust her. At this very moment I’ve been on hold “waiting for someone else to talk to” for about 20 mins now. Disgusting company. Vanguard is a way better option for anyone looking. Don’t Com... read more

Joseph Gunning's profile image
Joseph Gunning 
on Google
a year ago
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Frequently asked questions about The Principal Financial Group

How is The Principal Financial Group rated?

The Principal Financial Group has a 2.1 star rating with 11 reviews. 

When is The Principal Financial Group open?

The Principal Financial Group is open now. It will close at 5:30 p.m.  

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