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The Preserve
- Real Estate
- Grapevine, TX
About this business
Location details
101 E Glade Rd, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 11:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
There was a moment of confusion regarding my situation, and when I came to the office, Mispa assisted me and provided clear guidance on how to proceed. She was courteous, respectful, professional, and welcoming throughout the interaction. Her willingness to help made the process much easier and less stressful. I would like to commend Mispa for her outstanding customer service and professionalism.
I love the living experience here, but the business side is handled so efficiently, especially today! Working single handedly under stress on rent day with a huge challenge, Rachel handled herself and not just me but several others, with such finesse and made a difficult experience smooth! Calm, cool, collected, comfortable… that’s how living should feel. Thanks again Rachel!
The preserve when first moving in was a great experience nothing wrong with the apartment. The first alarm that went off for me was when are sink started sinking so we called maintenance to come and fix it for us. When the guy gets here he doesn’t pick it back up and sets it back in place no he puts two pieces of wood on each side and called it fixed! The next time was the wine fridge,microwave, and then the stove start having problems. The fridge just stops working they replace that’s fine same with the microwave so the equ... read more
Biggest scam ever. My husband and I stayed 15 months in building 6 and had an overall good experience. BUT, when we moved out and cleaned the apartment, they didn’t give us our deposit back. We had to fight and call them every week for two months, when we finally reached someone, that person told us that they had to replace the carpet because we left massive stains on it. Which was obviously false since I would vacuum clean it every month. We threatened them to sue them but 5 months later we still don’t have our deposit back... read more
Bad customer service, we had to literally beg for help to get leasing information. Uncomfortable experience with leasing manager Rachel
Frequently asked questions about The Preserve
How is The Preserve rated?
The Preserve has a 3.5 star rating with 341 reviews.
When is The Preserve open?
The Preserve is closed now. It will open tomorrow at 10:00 a.m.
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