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The Phoenix Counseling Center

3.4

About this business

The Phoenix Counseling Center specializes in outpatient counseling and behavioral health services. We are here to provide a place of healing, hope and restoration. 

Location details

33480 Liberty Pkwy, North Ridgeville, OH, 44039, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
SatClosed
SunClosed
3.423 reviews
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Sarah Fortune's profile image
Sarah Fortune 
on Google
3 weeks ago

I had high hopes for the Phoenix Counseling Center, but unfortunately, my experience was frustrating from the start. Before I even had the chance to attend my first session, they cancelled my appointment. It’s incredibly discouraging to reach out for support, only to be met with disorganization and a lack of follow-through. Mental health services should be reliable and respectful of people’s time and emotional needs—this experience was neither. Would not recommend based on my experience. 

Red Lotus Counseling's profile image
Red Lotus Counseling 
on Google
2 months ago

I had the privilege of working at The Phoenix Counseling Center and can confidently say it’s a practice filled with compassionate, dedicated, and highly skilled clinicians. The team genuinely cares about the well-being of their clients and works hard to create a safe, welcoming, and supportive environment for everyone who walks through the door. As a therapist, I appreciated the emphasis on professional growth, collaborative care, and client-centered values. I will continue to refer clients here because I trust the integrity... read more

Deborah Varga's profile image
Deborah Varga 
on Google
3 months ago

Called twice to try to get me and my son in. Never even returned my phone calls 

Carolann Walker's profile image
Carolann Walker 
on Google
7 months ago

Shaina has one of the most wonderful personalities I've encountered thus far on my journey. Incredibly kind, and helpful, she is there to make your day a little brighter. Mr Ryan also, an extraordinary human being. Very intelligent, and warm personality to help guide you thru some of your darkest times. I recommend 100% the Phoenix counseling center to those looking for a hand up. You won't be left feeling alone so much anymore💗 

Katie Heinrich's profile image
Katie Heinrich 
on Google
9 months ago

i have been going to them since 2021 and never had issues until my insurance changed in may. i have been billed incorrectly from may to september. i have called numerous times and they say they will get back to me and never do. i had an appt tonight that had to be canceled mid session because they still cannot get my insurance correct. this is extremely frustrating and disheartening. administrative staff do not care about the well being of their clients at all. 

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Frequently asked questions about The Phoenix Counseling Center

How is The Phoenix Counseling Center rated?

The Phoenix Counseling Center has a 3.4 star rating with 23 reviews. 

When is The Phoenix Counseling Center open?

The Phoenix Counseling Center is closed now. It will open on Monday at 9:00 a.m. 

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