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The Phoenix Counseling Center

3.6

About this business

Location details

6180 Emerald St, North Ridgeville, OH, 44039, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.620 reviews
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Carolann Walker's profile image
Carolann Walker 
on Google
3 months ago

Shaina has one of the most wonderful personalities I've encountered thus far on my journey. Incredibly kind, and helpful, she is there to make your day a little brighter. Mr Ryan also, an extraordinary human being. Very intelligent, and warm personality to help guide you thru some of your darkest times. I recommend 100% the Phoenix counseling center to those looking for a hand up. You won't be left feeling alone so much anymore💗 

Katie Heinrich's profile image
Katie Heinrich 
on Google
5 months ago

i have been going to them since 2021 and never had issues until my insurance changed in may. i have been billed incorrectly from may to september. i have called numerous times and they say they will get back to me and never do. i had an appt tonight that had to be canceled mid session because they still cannot get my insurance correct. this is extremely frustrating and disheartening. administrative staff do not care about the well being of their clients at all. 

Katie Heinrich's profile image
Katie Heinrich 
on Google
5 months ago
R O's profile image
R O 
on Google
a year ago

Overpriced services with no noticeable improvement. Difficulties in communication worsen the experience. 

Cyan Reyes's profile image
Cyan Reyes 
on Google
a year ago

I worked there for a year with no issues. I genuinely loved my position as an Admin Assistant. One day, management (Ben) told me specifically that a colleague had been slandering my character and Intelligence. I had no clue there was this level of Animosity towards me from anyone on my team. Counselors would rely heavily on me and I put my best foot forward. We had a good system down, and management was keen that I had not done anything 'wrong' and told me this person was ''jealous'' of me. I was very bewildered by receiving... read more

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Frequently asked questions about The Phoenix Counseling Center

How is The Phoenix Counseling Center rated?

The Phoenix Counseling Center has a 3.6 star rating with 20 reviews. 

When is The Phoenix Counseling Center open?

The Phoenix Counseling Center is open now. It will close at 6:00 p.m.  

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