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The Phoenix Counseling Center
- Healthcare
- North Ridgeville, OH
About this business
Location details
33480 Liberty Pkwy, North Ridgeville, OH, 44039, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
EXTREMELY UNPROFESSIONAL. Services were paid at time of service. My co-pay was paid before they would even start the session. Thought things went ok until THREE years later I get a bill DEMANDING payment within 5 days. NONE of my payments are listed on the Invoice and they added an ADJUSTMENT billing for 2 months BEFORE I even scheduled my first appointment with them. Since it's been so long ago I have to make a special trip to my bank to PROVE I paid them! I mean they wouldnt even go forward with the session until I paid in... read more
I had high hopes for the Phoenix Counseling Center, but unfortunately, my experience was frustrating from the start. Before I even had the chance to attend my first session, they cancelled my appointment. It’s incredibly discouraging to reach out for support, only to be met with disorganization and a lack of follow-through. Mental health services should be reliable and respectful of people’s time and emotional needs—this experience was neither. Would not recommend based on my experience.
I had the privilege of working at The Phoenix Counseling Center and can confidently say it’s a practice filled with compassionate, dedicated, and highly skilled clinicians. The team genuinely cares about the well-being of their clients and works hard to create a safe, welcoming, and supportive environment for everyone who walks through the door. As a therapist, I appreciated the emphasis on professional growth, collaborative care, and client-centered values. I will continue to refer clients here because I trust the integrity... read more
Called twice to try to get me and my son in. Never even returned my phone calls
Shaina has one of the most wonderful personalities I've encountered thus far on my journey. Incredibly kind, and helpful, she is there to make your day a little brighter. Mr Ryan also, an extraordinary human being. Very intelligent, and warm personality to help guide you thru some of your darkest times. I recommend 100% the Phoenix counseling center to those looking for a hand up. You won't be left feeling alone so much anymore💗
Frequently asked questions about The Phoenix Counseling Center
How is The Phoenix Counseling Center rated?
The Phoenix Counseling Center has a 3.3 star rating with 24 reviews.
When is The Phoenix Counseling Center open?
The Phoenix Counseling Center is closed now. It will open at 9:00 a.m.
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