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The Palmer at Las Colinas
- Residential Leasing
- Irving, TX
About this business
Location details
2940 W Royal Ln, Irving, TX, 75063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Even before moving in, I was taken aback at the professionalism of the staff at Heritage Station. Brent Sobol leads by example and his team follows suit. The grounds are well maintained and it was great to see community activities posted for children. This is a great contrast to what I was used to. Its the peripheral things we often take notice of. Case in point during my tour of the property and onboarding process I was so appreciative at how the staff handled the elderly on the premises with care and respect. Their demeano... read more
Constant noise, and banging all times of the night, and something is always broken. When you complain, leave a negative review, or survey they get together and retaliate against you. When it came time to renew my lease they discriminated against me, and offered me 3-5 months (the months with the highest rent in attempt to force me out). only at first. I had to reach out to other people, and go out of my way to get them to do the right thing. Favoritism is shown towards residents who have lived in the complex longer. You will... read more
Maintenance team is quick to respond and new management is great.
New management and security. There are bright lights at night.
Amy Arens and her team are fantastic, friendly, and quick to assistance anytime you have a problem. The maintenance team is extremely effective and professional. Thank you. BA
Briana was super helpful when I came to tour in October.
DO NOT GIVE THIS PLACE YOUR MONEY! Indigo Creek Apartments is a joke and Management is extremely rude, disrespectful, and don't actually care about your health or your living conditions. I have lived here a little over a year and have had numerous issues, AC unit leaking almost every month, AC unit not working twice, COCKROACH infestation, ant issue, not lighting around buildings, no parking, and so much more. The biggest issue I will touch on is the cock roach infestation. I put in several maintenance requests and the situa... read more
I gave 2 stars instead of 1 because the Windsong office management did help me on multiple occasions above just a normal expectation, and for that I am grateful. My low rating is for the experience I had upon exit. You can view images on my google review, this site doesn’t allow pictures. I was billed $150 for cleaning expenses and this is what my apartment looked like when I left it. I want people to make their own opinion, but I don’t feel like this was justified, as nothing was dirty beyond measure and nothing was in need... read more
Wonderful place to live staff is very helpful and the maintenance team is always on point
Frequently asked questions about The Palmer at Las Colinas
How is The Palmer at Las Colinas rated?
The Palmer at Las Colinas has a 3.8 star rating with 1,208 reviews.
When is The Palmer at Las Colinas open?
The Palmer at Las Colinas is open now. It will close at 6:00 p.m.
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