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The Original Mattress Factory
- Consumer Goods
- Macedonia, OH
About this business
Location details
8266 Golden Link Blvd, Macedonia, OH, 44067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
They sold me a VERY inferior mattress and when I called after sleeping on it for the 1st time they sent out a representative who tried to tell me there was nothing wrong even though his face turned beat red when he laid on the bed from the bed being so horribly bowed. His head was way lower than the rest of his body. They refused to take it back because we slept on it ONCE!!!! And wanted to sell us a newer one at a much higher price. I asked if I could at least just exchange it for the floor model (which was a very good matt... read more
I took my 80 yr old MIL here to get a adjusted bed and mattress! Patrick was our salesperson and he was outstanding! He wasn’t pushy at all. He explained everything to her and showed her how to use the remote ! He made the process very easy! He was very patient and kind !!
Stay far away. When we bought the mattress we explained we didn’t need a box spring because we had a slatted frame. The rep said we NEEDED a box spring under our serenity latex mattress. So we bought a box spring. It only takes 5 minutes of research and 6 months of an aching back to learn box springs under latex mattresses are definitely NOT advisable. Latex mattresses need firm foundations. I called in to speak with their customer service, asking for a refund of the box spring- he belittled my experience saying “my argument... read more
I just moved to Cleveland and I needed a new mattress. I went to this store during the tax free week in Ohio and the first time I went I was upfront with the salesperson that I will not be buying a mattress today and I was really just browsing. He fully understood and gave me just a quick overview of the mattresses that I could select from, and tips on what to look for when choosing a mattress, and then he really just left me and my partner alone to try a bunch of the mattresses on our own. Sales wasn't pushy or trying to se... read more
Frequently asked questions about The Original Mattress Factory
How is The Original Mattress Factory rated?
The Original Mattress Factory has a 4.4 star rating with 25 reviews.
When is The Original Mattress Factory open?
The Original Mattress Factory is open now. It will close at 8:00 p.m.
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