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The Original Mattress Factory
- Consumer Goods
- Williamsburg, VA
About this business
Location details
800 E Rochambeau Dr, Williamsburg, VA, 23188, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Sitting outside of this location and wanted some information. The employee working was condensing and negative. The ONLY reason I have this store two stars is because of their location and the showroom floor had wide aisles. Customer service was a -1!!! I sold mattresses for years in the 90’s and this experience was the worst ever! Thank God I had my service dog with me or I could have had a panic attack!!!
Too expensive Approx 4500
I have been meaning to write this review for some time. BLUF: If you have an Original Mattress Factory mattress from an earlier time that you were satisfied with (for me that was 2002 and 2011) , you may not be happy with the product that you get today (for me that was 2020). MY STORY: I have purchased 3 mattresses from the OMF. First was in 2002 Orthopedic Luxury Firm D and it is a queen size. I use it for about 9 years and it hardly shows any wear. I still have it on a guest bed. It is a great mattress. I would rate it 5 s... read more
My husband and I were in the market for a new mattress and stopped by this location. The sales associate was great he educated us and helped us choose a very comfortable mattress. However, the mattress that was delivered feels absolutely NOTHING like the one we choose at the store. Its really hard and uncomfortable. Im so upset about this, as we were so excited for our delivery today. The mattress at the store was amazing but this one feels terrible. There is nothing that I can do about it because my old mattress is gone and... read more
Frequently asked questions about The Original Mattress Factory
How is The Original Mattress Factory rated?
The Original Mattress Factory has a 4.6 star rating with 46 reviews.
When is The Original Mattress Factory open?
The Original Mattress Factory is closed now. It will open at 10:00 a.m.
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