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the orchards hotel
- Hospitality
- Williamstown, MA
About this business
Location details
222 Adams Rd, Williamstown, MA, 01267, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Just awful! In every way.
Just awful! In every way.
I would give this hotel negative stars if possible. It has been an absolute nightmare!!! My family booked 2 rooms in July of 2020 for graduation in May of 2021. We were able to book the rooms without a problem and received confirmation twice - once when we made the reservation and another the week of our trip. I also received a cancelation notice the week of the trip, but quickly received another confirmation and an email saying the cancellation was a glitch in their system. I called the hotel and got the voicemail of the ge... read more
Beautiful place, had my prom here, the food was amazing and everyone had a great time or at least I hope so! I certainly did. The workers were also super sweet even when I had my bag checked.
Do not make a reservation at this hotel. I made a reservation for two rooms and had to cancel my reservations 6 months prior to my check-in date. To this date almost a year later I still have not received my refund. I would like to get my money back but what frustrates me the most is the radio silence from the hotel. I have called and no-one answers the phone, leave messages and receive no return call, and send emails with no response. I understand hotels have struggled during the pandemic but at a minimum respond and tell m... read more
Frequently asked questions about the orchards hotel
How is the orchards hotel rated?
the orchards hotel has a 3.8 star rating with 159 reviews.
When is the orchards hotel open?
the orchards hotel is closed now. It will open tomorrow at 9:00 a.m.
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