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The Missing Piece

2.8

About this business

Hats for All Occasions Apparel Belts (Manufacturers) 

Location details

2450 Grand Blvd, Ste 326, Kansas City, MO, 64108, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.8196 reviews
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Mark Garcia's profile image
Mark Garcia 
recommend  Recommended
6 years ago

My son went in to the store and the sales lady that was working took such great care of him while he was there for Destination Imagination Global Finals. He didn’t buy the hat till the next day. But she remembered him and remembered the exact hat that he liked and she knew the one that fit him. She was so kind!!!!! Thank you!!!!🙏❤️ Here he is with his hat!!!!! 

Doug Richardson's profile image
Doug Richardson 
6 years ago

The rudest store assistants I’ve ever encountered. I saw and was prepared to buy a hat, but the salesperson snapped at my daughter and me repeatedly. Lost a sale. Doubt they cared. 

Melissa Jennings's profile image
Melissa Jennings 
6 years ago

Very rude staff, made my 6 year old cry...will not be returning. Wouldn't reccomend. 

Jimmy Dobson's profile image
Jimmy Dobson 
recommend  Recommended
6 years ago

Excellent selection and superb customer service. Will definitely be back. 

SuLin Boswell Sehorn's profile image
SuLin Boswell Sehorn 
recommend  Recommended
6 years ago

I’ve bought several hats from the Missing Piece over a few years and always had a good experience. They have quality made head accessories that are fair priced, along with very high quality hats that are high dollar. From casual to over the top, they carry a wide variety and some unique styles. My experience with service was courteous and helpful. When looking for a signature hat I’ll always be looking in the Missing Piece. I know I’ll find one here! 

Lisa Hampton's profile image
Lisa Hampton 
6 years ago

The Missing Piece is missing their customer service. Beware, you may see some nice hats that will draw you in, but you will be driven out by the extremely rude sales people who act like they’d rather see you go than sell you a hat. If you want a fun day of shopping, don’t go in there. Just shop online, you’ll have a happier day. 👎🏼 

Jessica Leigh's profile image
Jessica Leigh 
recommend  Recommended
6 years ago

Greatest time buying two porkpies with the gentleman who runs the store! We will definitely stop back in on our way through next time! 

Melvin Strong Jr's profile image
Melvin Strong Jr 
7 years ago
Taylor Neill's profile image
Taylor Neill 
7 years ago

I was thrilled to find a nice hat store with beautiful hats, so my friend and I went inside and tried a few things on. I had just fallen in love with a black sun hat when a man walks up behind me and berates my friend and I very rudely in front of other customers. He chastised me for trying on hats while wearing makeup, and told us that if we weren't going to buy anything, we needed to leave. I would have apologized and continued shopping if he had tried to be kind in his correction, but he was just SO rude. While I had inte... read more

Business response:

I've bought a lot of hats and Mike ( the Mad Hatter ) is a gentlemen 

Frequently asked questions about The Missing Piece

How is The Missing Piece rated?

The Missing Piece has a 2.8 star rating with 196 reviews. 

When is The Missing Piece open?

The Missing Piece is closed now. It will open at 9:00 a.m. 

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