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The Management Group

4.8

About this business

The Management Group, Inc. (TMG), founded in 1985 by President, Carmen Villarma, is a full-service property management company. Today, TMG is a family with multiple divisions that provide property management, sales and maintenance services to single family homes, multifamily units, community associations, commercial properties. With a staff of 120+, we manage over 14,000 residential units in Washington and Oregon. TMG's corporate headquarters is located in Vancouver, Washington with branch offices in Portland, Oregon, Salem,... read more

Location details

7710 NE Vancouver Mall Dr, Ste A, Vancouver, AR, 98662, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.8255 reviews
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alma b's profile image
alma b 
4 years ago

The process to move in was made extremely simple by TMG, there were little things throughout the apt which were damaged and did not bother me. I worked with Gabe and he made note of them so that I would not be charged when moving out, which was fine by me. Now the move out process has been a nightmare. Moving out the apt was left in excellent condition and deep cleaned but TMG is charging the deposit plus an additional $500+ for a set of forgotten dumbbells and a few water bottles in the refrigerator. A walk through was even... read more

Sinead C's profile image
Sinead C 
4 years ago

We had a great experience working with the folks at TMG. From the house tour, to the office staff helping with the application, to the lease signing, everyone was very friendly and made it a super smooth process. It was especially great working with Michael G*****, who made sure we were taken care of under a tight timeline. Overall a wonderful experience! 

Erica A's profile image
Erica A 
4 years ago

I had a bad experience with the company, don’t know if it’s a general service due to company policy, but it seems very discriminatory and biased. I am an applicant who was approved at IDM which is a great management company, however my daughters father and I co parent, so we decided to continue co parenting and since he was already approved with TMG, I submitted my application to qualify for a larger (sqft) space, the relocation manager denied my application, I understand that my credit is not the best. But I explained to he... read more

Brenda B's profile image
Brenda B 
4 years ago

We are moving from Iowa the Washington State. We found a place we loved online. We were able to do transactions online to secure the rental. We are not moved but so far It has been a great experience. Communication from TMG has been prompt and polite. I will write another review once we are moved! Fingers Crossed!!! 

Business response:

Thank you so much for your kind words, ******. We really appreciate you taking the time out to share your experience with us. 

Steve R's profile image
Steve R 
4 years ago

My experience with The Management Group has been great. My calls are returned promptly, and my questions answered quickly. the home that my wife and I are renting is well maintained. 

Business response:

We pride ourselves in responding quickly to our customers. We are happy to hear we were able to do this! 

Cline F's profile image
Cline F 
4 years ago

We woke up Saturday morning to a cold house -- one we've been renting for 11 years. The furnace had quit sometime during the night. Called TMG emergency maintenance, left a message and got an almost immediate call back from Jessica O****. She arranged to have an electric heater delivered to provide temporary heat. She also put in an order to have the furnace repaired. The electric heater arrived a few hours later. With the heater and the fireplace, the house was warm enough. On Monday, the repair person arrived about noon, r... read more

Business response:

Thank you for the kind words. We appreciate your tenancy! 

Lisa S's profile image
Lisa S 
4 years ago

David was sent out to help with a plumbing issue - he was awesome! Funny, experienced, informative, professional, and fast!! Please send David *every time*. 

Leslie C's profile image
Leslie C 
4 years ago

Ellen is the “numbers” person on TMG’s Excellent management team and could not have been a kinder and more patient person as she explained the financial management to me of inherited property. I had so many questions and a ( very) steep learning curve. Her explanations to me in person as well as her response time to me via email was always courteous, well clarified and immediate. Great Lady! 

Pat Bailey's profile image
Pat Bailey 
recommend  Recommended
4 years ago

answered a few questions that I wanted to know 

Frequently asked questions about The Management Group

How is The Management Group rated?

The Management Group has a 4.8 star rating with 255 reviews. 

When is The Management Group open?

The Management Group is closed now. It will open at 9:00 a.m. 

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