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The Legacy at Falcon Point
- Wellness
- Katy, TX
About this business
Location details
1520 Katy Gap Rd, Katy, TX, 77494, United States
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I’ve found out after several times of visiting my parents there’s no such thing as activities, sales lady said there spouse to have movie night and crafts and tea time. Everyday that I visited I saw they only play bingo on a daily most of the time activities staff are not engaging with them and leaving unattended. The whole management are scandalous I’m talking about care management and memory care management and Angela…They give you lots of promises but do nothing but complain when you ask for the care they promised. Also, ... read more
Please be advised! I had a friend come and visit my mom to check on her since I’m not in town. She came to my mom sitting in her throw up other than the times that I came and she smelled like urine and hadn’t been changed for who knows when, we found her bedspread and clothing in a plastic bag reeking of urine. We had to throw her new mattress in the dumpster. I want to start off by addressing caregiver named “Renee” one of the servers had been calling her to come pick up my mother and she took so long to come pick her up, I... read more
I love the new staff. Very well care. Regina BLACKSHEAR the med tech is the best ever. We really appreciate her at this facility… she the best help any family can get. Thanks Legacy At Falcon Point. 🤘
This facility violates Texas Senate Bill 25 and Proposition 6 by denying residents the right to an essential caregiver, which directly contravenes state law guaranteeing family access. Visitors facing denial should cite state guidelines and file complaints with the Texas Long Term Care Ombudsman Program and Health and Human Services Commission. You can file a formal complaint with the Texas Health and Human Services Commission regarding these violations.
This place needs new management. Caremanger is not professional. My mom was sick in Covid, the caremanger said she they will take care of her and give her the proper antibiotics. My mom has been sick for 3 weeks there’s no one that will come and give her anything for her to get better the least they can do is antibiotics. My mom got very ill and I had to come take her to the hospital myself. The director manger you can barely understand what he says, they don’t have any answers to the question we ask. The only good star I wo... read more
Frequently asked questions about The Legacy at Falcon Point
How is The Legacy at Falcon Point rated?
The Legacy at Falcon Point has a 4.1 star rating with 47 reviews.
When is The Legacy at Falcon Point open?
The Legacy at Falcon Point is open now. It is open 24/7.
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