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The Laundress Store - New York City

4.0

About this business

Detox your cleaning routine with The Laundress eco-friendly laundry detergent and cleaning solutions for the home! Come by for in store stain demonstrations and all the advice you need on laundry, fabric care and home cleaning tips. Specially formulated for specific fabrics, the highly effective laundry care line is formulated with active ingredients - enzymes, color guard, and bleach alternative - that preserve fabrics and colors while targeting stains. These naturally scented, non-toxic solutions feature ingredients free o... read more

Location details

199 Prince St, New York, NY, 10012, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 6:00 p.m.
Tue11:00 a.m. to 6:00 p.m.
Wed11:00 a.m. to 6:00 p.m.
Thu11:00 a.m. to 6:00 p.m.
Fri11:00 a.m. to 6:00 p.m.
Sat11:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.060 reviews
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Nicolas M's profile image
Nicolas M 
on Google
2 years ago

Never refunded me after their products were taken off of the market due to a high level of bacteria. Shame on Unilever! 

Angelina Schultz's profile image
Angelina Schultz 
on Google
2 years ago

I ordered items online and have never been able to reach customer service. It’s been 22 days now and no response to emails, calls or texts. I even called the recall line and the lady answered only to say she wasn’t part of regular customer service and could not contact them herself. This company has nonexistent customer service and I will never be buying from them again. I wish I could get my money back but they ate it and now I will have to go to my credit card company to block it. It is a complete rip off and I would advis... read more

Danni Zuo's profile image
Danni Zuo 
on Google
2 years ago

As someone who never had acne in her life, I started to have bad skin reaction while using their products. I was trying to get reimbursement and I only got partial credit back because those are their “current selling prices”, not to mention that I have two bottles purchased within half a year that are barely used. I also tried to call their customer service and waited for an hour to get through. I could only hear my own echo and a bunch of other noise. I waited and waited until they hung me up. I called again immediately and... read more

Emily De Leon's profile image
Emily De Leon 
on Google
2 years ago
iamthewheel's profile image
iamthewheel 
on Google
2 years ago

Don't waste your time and/or money on this soap! I'm going back to the laundry soap I have used for years. This is an overpriced, overhyped product that I never plan on using again! Their customer service is absolutely horrible! Nuff said! 

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Frequently asked questions about The Laundress Store - New York City

How is The Laundress Store - New York City rated?

The Laundress Store - New York City has a 4 star rating with 60 reviews. 

When is The Laundress Store - New York City open?

The Laundress Store - New York City is closed now. It will open at 11:00 a.m. 

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