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The Landing at Watermere
- Assisted Living Facilities
- Southlake, TX
About this business
Location details
201 Watermere Dr, Southlake, TX, 76092, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They really take wonderful care of my family member here. All the staff is fantastic, but I really appreciate the manager Okey. He is ready to help all the time all hours and always gets things done.
Great community love my friends Lulu and Christian! Rutez is also a great nurse and the EDs do a great job at taking care of all the residents and their needs. Love partnering with this community! A great sales team here as well with Carolyn, Ken, and Holly! And also seeing just how well they take care of every resident as well as their Shine Program! If you’re looking for a community look no further you’re definitely going to get dedicated and intentional care!
I had the pleasure of working with Amy Bird, LMSW, Social Worker at Discovery Village Southlake, during a patient transfer. I am a Patient Liaison with Homage Hospice, and Amy was absolutely outstanding throughout the entire process. She was extremely professional, knowledgeable, and efficient, providing all required documentation quickly and making sure I had everything I needed without delay. She was very friendly, welcomed questions, and consistently followed up with me regarding transportation and every detail in between... read more
For 8 to 10000 a month youd think my mother would get her shower 2 or 3 times a week. I went to visit her and she told me that she hasn't been offered a shower since Christmas, she also told me she doesn't get her diaper or clothes changed very often, I checked her diaper and it was soaked!! I asked the nurse to see her chart and no one is charting. I have a friend who works there part time and she was told not to worry about a certain patient that she is mean and so they don't change her often. One lady told me she didn't k... read more
Both my mom and dad were in assisted living in 2010-ish and when my dad died, we had no choice but to move her to a locked-up mental ward or move her to another center. They confiscated her call-for-help-because-I-can’t-get-up pendant and she fell on concrete floor to break her hip specifically because of this — she couldn’t get any help to the toilet via push-button one night (to which they immediately put a fall pad beside her bed too late after she lost the ability to walk). We kept asking them to get her into physical th... read more
Frequently asked questions about The Landing at Watermere
How is The Landing at Watermere rated?
The Landing at Watermere has a 4.2 star rating with 142 reviews.
When is The Landing at Watermere open?
The Landing at Watermere is closed now. It will open at 9:00 a.m.
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