The JSMC Medical Imaging Center

L Aldana 

on Google

2 months ago

I had a very frustrating experience when calling to schedule my MRI appointment. The person who answered the phone was extremely rude and unprofessional. Not only was she dismissive, but she also spoke to me as if I were incompetent. I simply had some questions, but her attitude was condescending and made the whole process stressful. It's really disappointing to receive such poor customer service, especially when dealing with something as important as healthcare. I hope they take this feedback seriously and provide better tr... read more

K.C. Adkins 

on Google

5 years ago

Very easy to find with nice waiting room as I brought someone for their appointment. Have a female only waiting room which is something I've not seen anywhere else. Quick in with appointment. Patient noted medical personnel where knowledgeable and professional. 

Kim Hosier 

on Google

6 years ago

I am very trusting of staff here. They are very knowledgeable and personable. They walk you through every aspect of the process. I was having an MRI of my shoulder this week. Last time I had labs and a back xray. They take you from one part to the very end and walk you out to either the waiting room if someone is waiting for you or lead you to the correct door to exit closest to your vehicle. All staff are very professional. 

Debra Wilson 

on Google

9 years ago

I am very disappointed with how I was treated today. I arrived for a lower back MRI this morning in extreme and obvious back pain. I had called ahead to let staff know I would need a wheelchair. When I arrived, the folded wheelchair was parked inside the lobby. The person working the front desk did not know how to open it. Once I got into it we discovered it was too wide to fit through the half door that opens, and desk staff did nothing to help. We were helped by other patients. Once inside, they did get me through the test... read more

Ted Rogers 

on Google

a year ago

Had an ultrasound ordered by my urologist. Paid for and received ultrasound. When I went to my followup with urologist today they couldn't get results from JSMC IC. They called and I called to get data faxed and we were put on hold and hung up on during every attempt. I will drive to Alaska before I ever go to any establishment with JSMC in charge.