The Jacobs Family Pride Wellness Center

Deactivated Account 

on Google

2 weeks ago

I don’t wish to hurt this business, but I worry about members of the trans community interacting with the pride clinic. To be clear, the issue is Dr Sandra H., specifically for folks seeking gender-affirming care. In the almost year she has been at the clinic she has: misgendered me, misgendered my partner repeatedly, misgendered other patients I communicate with, ignored my critically low hormone levels, not followed up on abnormal labs until MONTHS later, gone on her phone during appointments, uploaded other patients' info... read more

Theodore Heavner 

on Google

3 months ago

Please note that the 5 star reviews are not recent. This clinic used to be an incredible place, but since then they have taken on new staff. The new doctors are incredibly unprofessional and rude, screamed at me, and broke HIPPA. They also do not have a basic understanding of gender affirming care and did not even understand what a decent testosterone level is. Please do not go here if you are trans or genderqueer. There is one doctor and one nurse, and they literally broke HIPPA and told my medical information to someone el... read more

Ted Heavner 

on Google

3 months ago

Please note that the 5 star reviews are not recent. This clinic used to be an incredible place, but since then they have taken on new staff. The new doctors are incredibly unprofessional and rude, screamed at me, and broke HIPPA. They also do not have a basic understanding of gender affirming care and did not even understand what a decent testosterone level is. Please do not go here if you are trans or genderqueer. There is one doctor and one nurse, and they literally broke HIPPA and told my medical information to someone el... read more

Isaac Johnson 

on Google

4 months ago

Literally the best doctor's office I've ever been to. The really care about making sure you get the care you need and go the extra mile to make you feel comfortable and supported.