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The Jackson Clinic Urgent Care & Multi-Specialty Clinic

3.5

About this business

Location details

1840 E Main St, Prattville, AL, 36066, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.557 reviews
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Chris Bowman's profile image
Chris Bowman 
2 weeks ago

If I could give zero Stars I would. I have Medicare Advantage plan and went online to verify that this Clinic accepted my insurance. Also verified again when I got to the clinic only to receive a 295 bill a few weeks later. Apparently the clinic does accept my insurance but the doctor is not in my network. Call billing only to be told that I should know what my insurance pays and doesn't pay and after speaking to a supervisor have not received a call back in over a week. Horrible customer service. It was also admitted by the... read more

Costas Katechis's profile image
Costas Katechis 
2 weeks ago

Great work. Fast, efficient, thorough! After the visit I needed another procedure. I had trouble getting precertification for the order from insurance. Melody went above and beyond to help me navigate the insurance beaurocracy. She definitely deserves recognition of her doing her job very well. I would give her a 12 out of 10. Great job, thank you Melody ,you deserve recognition. 

Chris Tarantino's profile image
Chris Tarantino 
2 months ago

Staff are great and quality care. 

Jackie Smith's profile image
Jackie Smith 
5 months ago

Dr. Mathis was more concerned with telling me I was rude than worrying about me not feeling well. Do not recommend. 

Dominees Johnson's profile image
Dominees Johnson 
6 months ago

I have been seeing Brandi Huett for over 3 years now and I must say she has been a God send. Brandi has taken her time with me to help figure out my health issues and ensure that they have been taken care of. She is know caring for my son as well as my husband. When she is unavailable we see Destiney who has also taken great care of us. Their staff has always been welcoming and kind. We have used them for regular care, urgent care, xrays, labs and I can honestly I feel they have our best interest at hand. Only issue in the l... read more

Frequently asked questions about The Jackson Clinic Urgent Care & Multi-Specialty Clinic

How is The Jackson Clinic Urgent Care & Multi-Specialty Clinic rated?

The Jackson Clinic Urgent Care & Multi-Specialty Clinic has a 3.5 star rating with 57 reviews. 

When is The Jackson Clinic Urgent Care & Multi-Specialty Clinic open?

The Jackson Clinic Urgent Care & Multi-Specialty Clinic is closed now. It will open on Monday at 8:00 a.m. 

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