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The Home Depot

4.2

About this business

Location details

3217 Hershberger Rd NW, Roanoke, VA, 24017, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.21,385 reviews
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Gladys J.'s profile image
Gladys J. 
5 months ago

I bought a refrigerator and planed to make monthly payments. It was supposed to be on my Home depot credit card. Well it never got on my card for some reason and the only way I could make a payment was to go to the store every time there was a payment due. At the front desk where they are supposed to take care of getting my payments on my Home Depot card. Well, it never got on there and I spent a half hour at the front desk as they tried to get a monthly payment some how. The last time I went, the lady that was su... read more

Janvi T.'s profile image
Janvi T. 
6 months ago

The Home Depot CUSTOMER SERVICE +1 (805)- 3O1 7O71 The Home Depot PHONE NUMBER +1 (805)- 3O1 7O71 The Home Depot CUSTOMER SERVICE +1 (805)- 3O1 7O71 The Home Depot PHONE NUMBER +1 (805)- 3O1 7O71 The Home Depot CUSTOMER SERVICE +1 (805)- 3O1 7O71 The Home Depot PHONE NUMBER +1 (805)- 3O1 7O71 The Home Depot CUSTOMER SERVICE +1 (805)- 3O1 7O71 The Home Depot PHONE NUMBER +1 (805)- 3O1 7O71 The Home Depot CUSTOMER SERVICE +1 (805)- 3O1 7O71 The Home Depot PHONE NUMBER +1 (805)- 3O1 7O71 

Gabriela D.'s profile image
Gabriela D. 
8 months ago

Terrible experience with Home Depot's carpet service. I ordered a carpet on December 30, 2024, with installation scheduled for January 23, 2025. It was delayed by ACS, then rescheduled for February 3, 2025—only to be delayed again because the carpet **still** hasn’t been shipped. I've contacted ACS, Home Depot Customer Care, and spoke to the Pittsfield store. Everyone says they’re "working on it," but nothing has been resolved. I've lost two days of pay waiting for appointments that never happened, and my house is a mess ... read more

Antonio C. A.'s profile image
Antonio C. A. 
8 months ago

I needed some help and people came to my home and gave me outrageous prices to do what I needed. I got to this store and went to buy what I needed because Mike helped. This helped us save so much money because it's on the shelf but I wouldn't have known what to buy if it weren't for Mike, so I'm giving this store a 100% rating 10 stars if I could Mike needs to be a manager!  

roma 3.'s profile image
roma 3. 
10 months ago

The Home Depot CUSTOMER SERVICE +1 (805)- 41O 56OO The Home Depot PHONE NUMBER +1 (805)- 41O 56OO The Home Depot CUSTOMER SERVICE +1 (805)- 41O 56OO The Home Depot PHONE NUMBER +1 (805)- 41O 56OO The Home Depot CUSTOMER SERVICE +1 (805)- 41O 56OO The Home Depot PHONE NUMBER +1 (805)- 41O 56OO The Home Depot CUSTOMER SERVICE +1 (805)- 41O 56OO The Home Depot PHONE NUMBER +1 (805)- 41O 56OO  

Rajni's profile image
10 months ago

The Home Depot CUSTOMER SERVICE +1 (805)- 41O 56OO The Home Depot PHONE NUMBER +1 (805)- 41O 56OO The Home Depot CUSTOMER SERVICE +1 (805)- 41O 56OO The Home Depot PHONE NUMBER +1 (805)- 41O 56OO The Home Depot CUSTOMER SERVICE +1 (805)- 41O 56OO The Home Depot PHONE NUMBER +1 (805)- 41O 56OO The Home Depot CUSTOMER SERVICE +1 (805)- 41O 56OO The Home Depot PHONE NUMBER +1 (805)- 41O 56OO  

Kevin N.'s profile image
Kevin N. 
11 months ago

Home depot in peachtreecity tool rental dept are dishonest and lazy i rented a floor scraper from them they plugged it in to make sure it ran but they didn't check the adjuster that puts pressure on the blade to make it work so i took it back and showed them where it was broken at the guy who rented to me lied and said it wasn't like that when it left he lied he never checked it so then I went to customer service and told them I wanted to see the manager about it a guy named Mike called the manager to the front desk I wait... read more

Dustin D.'s profile image
Dustin D. 
a year ago

The Kingman Home Depot store (#HO416) asked me to stop placing “online” orders and to call them with SKU numbers so that the individual store would get credit for the orders. I ordered tens of thousands of dollars worth of building materials. They promised delivery on specific dates. They did NOT deliver as promised or even warn me that the materials would not be delivered. I paid contractors to drive from Phoenix (not knowing materials would NOT be delivered). Additionally, several “ship to store” items that were supposed t... read more

Amber N.'s profile image
Amber N. 
a year ago

I am so disappointed in Home Depot and their Maple Grove store. I wanted to make sure I ordered a new refrigerator from a place that would for sure take my old refrigerator away being that our family had just been blessed with set of twins. We don’t want to deal with the hassle of hauling and dumping our broken refrigerator. Once we found this refrigerator at Home Depot I went to order it but didn’t see a place to select that we wanted the delivery team to take our old fridge. I called the maple grove store to inquire about ... read more

Frequently asked questions about The Home Depot

How is The Home Depot rated?

The Home Depot has a 4.2 star rating with 1,385 reviews. 

When is The Home Depot open?

The Home Depot is open now. It will close at 10:00 p.m.  

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