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The Highlands at Grand Terrace

3.9

About this business

Location details

11750 Mt Vernon Ave, Grand Terrace, CA, 92313, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
3.9741 reviews
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Gabriela Ayon's profile image
Gabriela Ayon 
a week ago

Washer dryer unit was finally replaced! I would ask if possible to have service tickets addressed in a timely manner. The frustration comes from feeling of not being heard- like calling the office and never getting someone to answer the phone. ***update- current resident*** Pros: in unit washer/dryer - but when it takes more than 3 weeks to get it fixed it becomes a big issue! Pro: appliances included and beautiful trees all over Cons: Parking - I’m handicapped and there is hardly any parking near me plus the tow truck is ju... read more

Anita Carrillo's profile image
Anita Carrillo 
3 weeks ago

Frank is very attentive and knowledgeable provides excellent customer service and is quick to fixing any issues I have with my apartment. 

Evelyn Amador's profile image
Evelyn Amador 
3 weeks ago

We really had to go to this extent to have hope our Maintenance Order is acknowledged. The staff is very polite in the office but every work order I’ve put in these past few months (lived here for 2yrs) I have to be constantly calling and asking when are they coming. I submitted this May 27th of a broken Toliet seat and today is June 7 and still hasn’t been able to be resolved. Wish there would be a corporate number to reach out to. It’s terrible. But the maintenance staff are kind polite and get it done. It’s the one in cha... read more

Samuel Cortes's profile image
Samuel Cortes 
4 weeks ago

It was great and fun touring with Natalie! 

Kristin Rigby's profile image
Kristin Rigby 
a month ago

I LOVE this place!!!! I've been here since 2018. The office staff is EXTREMELY kind, professional and most of all helpful. Maintenance staff is the same. Shout out to Jerry, Frank and Roman. Thanks SO MUCH for helping me out these past few days. You guys are the BEST!!!!! :-D 

Frequently asked questions about The Highlands at Grand Terrace

How is The Highlands at Grand Terrace rated?

The Highlands at Grand Terrace has a 3.9 star rating with 741 reviews. 

When is The Highlands at Grand Terrace open?

The Highlands at Grand Terrace is open now. It will close at 5:00 p.m. 

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