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The Hearth Doctor
- Fireplace Services
- Auburn, ME
About this business
The Hearth Doctor, Inc. is dedicated to selling top quality stoves, fireplaces and fireplace inserts that burn either wood, gas, pellets, coal or electricity. We pride ourselves not only with excellent customer service and products, but also with the expert advice that you deserve when making an important purchase.
Location details
281 Washington St S, Auburn, ME, 04210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have never had a company who sold a product that would not stand behind or refuse servicing a product that created a hazard. I purchased a Ravelli Francesa pellet stove November 2022. The first incident of the pellet hopper smoking and catching fire occurred November 2023 just past the "warranty" . I notified The Hearth Doctor for service. They did not have a technician to come and fix the issue for months. The owner of the company was finally notified, and reluctantly had a technician to replace the component that caused ... read more
We just went through a very difficult issue with our pellet stove and the Hearth Doctor hung in there to ensure we got an operating stove. Thanks for sticking by us!
The lads at Hearth Doctor repaired our 25yo Vermont Castings "Winter Warm" insert and it is now running like new. We use it every night when the temperature drops under 40f. Good job, thanks, Pete G W. Bath
I called about a part I needed for a 15 year old Harman pellet stove. They had the part in stock!! You can’t beat that service!
Connor came to our house while we were experiencing problems with our gas stove. He did a great job figuring out what was wrong and fixed it. We were impressed with his knowledge, professionalism and communication skills.
Frequently asked questions about The Hearth Doctor
How is The Hearth Doctor rated?
The Hearth Doctor has a 4.7 star rating with 42 reviews.
When is The Hearth Doctor open?
The Hearth Doctor is closed now. It will open at 9:00 a.m.
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