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The Hearth Doctor

4.6

About this business

Location details

281 Washington St S, Auburn, ME, 04210, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.650 reviews
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Denise M. “Denise” Neal's profile image
Denise M. “Denise” Neal 
on Google
a week ago

I am beyond happy with the service The Hearth Doctor, Inc provided. The technician, Connor, answered all my questions and paid special attention to the issue. I am happy to say the burnt smell is gone and the fireplace and remote are working like a charm. The quality and return on the cost was 100% plus. I highly recommend this company. Thank you for your help. 

J C's profile image
J C 
on Google
a week ago

I had a fantastic experience with The Hearth Doctor! Their team is knowledgeable, friendly, and really takes the time to explain the different options for fireplaces, log sets, and stoves. Whether it’s gas, wood, pellet, or propane, they know their products inside and out. The owner is one of the hardest-working people I’ve met. You can tell right away that customer satisfaction is his top priority. From start to finish, the customer service was top-notch. They helped me choose the perfect system for my home, answered all my... read more

Lacee Griffiths's profile image
Lacee Griffiths 
on Google
a week ago

Overall a wonderful company. The owner Rob is a great guy and will go above and beyond to help you out whenever he can. They are very professional and friendly and communication is great. I cannot recommend them enough! 

Christoph G's profile image
Christoph G 
on Google
a week ago

The Hearth Doctor had one job: to install a fireplace. They failed at every turn. Preface- I'm sure the installer will deny this happened the way it did because they maintain they did a great job and went "above and beyond". This is simply not true and you can see from the photos how poor their work is. We are on the third home we've owned together. We've gutted homes, we've installed fireplaces, we've dealt with really hard situations. This is by far the worst install of any product by any company I have ever experienced. D... read more

Dan B's profile image
Dan B 
on Google
a week ago

I recently visited the Hearth Doctor Auburn location and had an excellent experience! While I didn’t make a purchase, I was incredibly impressed by the friendly and knowledgeable sales team, as well as the owner, Rob, who took the time to answer all of my questions. It’s clear that everyone there genuinely cares about their customers. The store has amazing displays, making it easy to explore options and get a feel for the products. I highly recommend this location for anyone looking for expert advice and outstanding service! 

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Frequently asked questions about The Hearth Doctor

How is The Hearth Doctor rated?

The Hearth Doctor has a 4.6 star rating with 50 reviews. 

When is The Hearth Doctor open?

The Hearth Doctor is closed now. It will open on Monday at 9:00 a.m. 

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