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The Hearth Doctor

4.7

About this business

The Hearth Doctor, Inc. is dedicated to selling top quality stoves, fireplaces and fireplace inserts that burn either wood, gas, pellets, coal or electricity. We pride ourselves not only with excellent customer service and products, but also with the expert advice that you deserve when making an important purchase. 

Location details

281 Washington St S, Auburn, ME, 04210, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.743 reviews
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MARCIA CLARK's profile image
MARCIA CLARK 
on Google
a week ago

Connor, did a wonderful and thorough job cleaning and testing my Medota DVX35 gas fireplace. He replaced needed parts and once it was put back together performed a test of the fireplace and thermostat functions. He was professional and prepared to perform his work without causing any damage or disturbance to my home. 

Peter Cooper's profile image
Peter Cooper 
on Google
3 months ago

I have never had a company who sold a product that would not stand behind or refuse servicing a product that created a hazard. I purchased a Ravelli Francesa pellet stove November 2022. The first incident of the pellet hopper smoking and catching fire occurred November 2023 just past the "warranty" . I notified The Hearth Doctor for service. They did not have a technician to come and fix the issue for months. The owner of the company was finally notified, and reluctantly had a technician to replace the component that caused ... read more

Bradley Ewald's profile image
Bradley Ewald 
on Google
4 months ago

We just went through a very difficult issue with our pellet stove and the Hearth Doctor hung in there to ensure we got an operating stove. Thanks for sticking by us! 

W. N. Pete Guild's profile image
W. N. Pete Guild 
on Google
5 months ago

The lads at Hearth Doctor repaired our 25yo Vermont Castings "Winter Warm" insert and it is now running like new. We use it every night when the temperature drops under 40f. Good job, thanks, Pete G W. Bath 

Jeffrey Shorey's profile image
Jeffrey Shorey 
on Google
8 months ago

I called about a part I needed for a 15 year old Harman pellet stove. They had the part in stock!! You can’t beat that service! 

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Frequently asked questions about The Hearth Doctor

How is The Hearth Doctor rated?

The Hearth Doctor has a 4.7 star rating with 43 reviews. 

When is The Hearth Doctor open?

The Hearth Doctor is closed now. It will open at 9:00 a.m. 

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