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The Hearth Doctor

3.0

About this business

We have endeavored to provide a full range of services to meet the changing needs of our clients. Our mission “To Exceed Your Expectations” is one we take extremely serious and we do look forward to the chance of exceeding yours! We can provide you with quality trained and experienced personnel in all of our specialty fields. Our training requirements for our service personnel are the highest in the industry and our service personnel carry all pertinent certifications and state licenses. 

Location details

528 Cabarrus Ave W, Concord, NC, 28027, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 5:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
Sat7:00 a.m. to 5:00 p.m.
SunClosed
3.04 reviews
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Sharan F. Wilson's profile image
Sharan F. Wilson 
4 years ago

Gave specifics of our chimney and fireplace to owner who quoted a price to clean. Two young guys appeared on time, very nonprofessional, no ID, no uniform shirts etc. husband went over details to reconfirm. Guy immediately states it would be 100$ higher before one minute into door. When asked why , he said owner should have said that new price, and he must have said , “& up”, which he did not. No one cleaned anyway except thru fireplace with a vacuum type device for about 45 “. The top of the chimney was never touched which ... read more

Meta Scott Perala's profile image
Meta Scott Perala 
recommend  Recommended
5 years ago

WOW! Great company and customer service! My gas fireplace would not light so I called the Hearth Doctor and all I can say that I will never consider using any other company but them. Patrick and his assistant came to the house and worked on the fireplace cleaning the lines and the interior as well. He was very knowledgeable and when I had questions about the workings of the switch and other workings of the fireplace Patrick took the time to explain in terms I could understand. Very smart young man! And so polite! Extremely r... read more

Amethyst Denney's profile image
Amethyst Denney 
7 years ago
LaFonde Shepperson's profile image
LaFonde Shepperson 
7 years ago

A technician of this company visited my home in mid-October, performed the chimney inspection and provided feedback on what was found during the inspection. During our conversation about the company and the repairs they would perform, I requested an estimate. The young man said he would turn in the inspection to the owner and share with him my request for an estimate. He indicated that would be in the next 2-3 days. Well its been 2 1/2 weeks and I haven't receive an estimate and I talked with the owner within the last week. ... read more

Frequently asked questions about The Hearth Doctor

How is The Hearth Doctor rated?

The Hearth Doctor has a 3 star rating with 4 reviews. 

When is The Hearth Doctor open?

The Hearth Doctor is closed now. It will open tomorrow at 7:00 a.m. 

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