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The Hearth at Castle Gardens

3.4

About this business

Location details

1715 Castle Gardens Rd, Vestal Center, NY, 13850, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.434 reviews
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Trish Kolberg's profile image
Trish Kolberg 
recommend  Recommended
5 years ago

I'm an RN and my grandparents live here. The Hearth has been very patient and supportive with them in times of struggle in the past. I am beyond impressed with their handling of COVID. It was my grandmother's 80th birthday last week and my cousins came and sang happy birthday through the window the day before the official lockdown (her actual birthday). The health and safety of the residents is protected by the diligence of a dedicated staff. I have hope I'll get to see my grandmother again when this is over, take her on a p... read more

Nicole Remi's profile image
Nicole Remi 
5 years ago
Pauline Swinehart's profile image
Pauline Swinehart 
recommend  Recommended
6 years ago

They try too better living for everyone 

Ashley Brishke's profile image
Ashley Brishke 
6 years ago

Treated the mother of a family member terribly with zero accountabilities response to complaints. If I was in their shoes I would be calling my attorney immediately. Be careful who you trust with your family members. 

Audrey Hubbell's profile image
Audrey Hubbell 
6 years ago

Don't send your loved one here if they need any kind of care. Nightmare experience all around for my friend and her mother. Her Mom isn't one to shed tears for any reason but they had her crying on a regular basis. So sad. It's difficult enough for the elderly to have to give up their home but then to find themselves in a nightmare of caregiving or lack there of is heartbreaking and traumatic for everyone involved. Don't do this to you and your loved one by entrusting their care to Greenpoint. 

Jackie Ruggles's profile image
Jackie Ruggles 
6 years ago
Steve Harris's profile image
Steve Harris 
recommend  Recommended
6 years ago

great level of care at a good price. sorry that we had to leave. 

Laura Bracey Payne's profile image
Laura Bracey Payne 
recommend  Recommended
6 years ago

The Hearth feels like home. 

Marcia Richards's profile image
Marcia Richards 
recommend  Recommended
7 years ago

I’m employed at The Hearth on James and I love it! The residents are wonderful people and the staff takes excellent care of them. The facility has everything necessary for a comforting and active lifestyle. The directors, nursing staff, housekeepers and maintenance staff, dining staff and activities staff are all focused on giving the residents the best experience. 

Frequently asked questions about The Hearth at Castle Gardens

How is The Hearth at Castle Gardens rated?

The Hearth at Castle Gardens has a 3.4 star rating with 34 reviews. 

When is The Hearth at Castle Gardens open?

The Hearth at Castle Gardens is open now. It will close tomorrow at 12:00 a.m.  

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