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The Heart Center of Northern Anne Arundel County: Dr. My-Le Nguyen
- Cardiologists
- Ferndale, MD
About this business
Location details
1417 Madison Park Drive, Ferndale, MD, 21061, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 4:30 p.m. | |
| Tue | 8:30 a.m. to 4:30 p.m. | |
| Wed | 8:30 a.m. to 4:30 p.m. | |
| Thu | 8:30 a.m. to 4:30 p.m. | |
| Fri | 8:30 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
First visit. Attentive, pleasant. Was good to meet.Dr Penafield. Staff was cordial and looks like a happy place. More as it develops.
I scheduled an appointment 1month in advance, Called off work and made my appointment on time just for them to tell me it was automatically canceled because I didn’t answer a call they made the day before while I was at work. I was not notified at the time of scheduling the appointment that this was a policy or I would’ve at least had a heads up. Just a COMPLETE waste of my time!
HORRIBLE. My elderly father was scheduled for a stress test this morning and unfortunately he was turned away because he does not speak english. Well according to the law, under several acts such as athe ADA, Executive order 13166, section 1557 of the Affordable care act, this is illegal.
After showing up early for my appointment I was not seen. I then waited for 35 minutes to be rescheduled due to an administrative error. So, not only did I waste 2 hours of my day, the exam was not even completed. To top it off, not one staff member apologized for the mix up, nor was there any urgency to get me rescheduled following their error. Overall, customer service is very poor. If I had a choice of no stars I would provide that rating.
Frequently asked questions about The Heart Center of Northern Anne Arundel County: Dr. My-Le Nguyen
How is The Heart Center of Northern Anne Arundel County: Dr. My-Le Nguyen rated?
The Heart Center of Northern Anne Arundel County: Dr. My-Le Nguyen has a 3.3 star rating with 14 reviews.
When is The Heart Center of Northern Anne Arundel County: Dr. My-Le Nguyen open?
The Heart Center of Northern Anne Arundel County: Dr. My-Le Nguyen is closed now. It will open on Monday at 8:30 a.m.
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