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The Hartford
- Insurance
- Frisco, TX
About this business
Location details
3000 Internet Blvd # 600, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 07:00 a.m. to 11:00 p.m. | |
| Wed | 07:00 a.m. to 11:00 p.m. | |
| Thu | 07:00 a.m. to 11:00 p.m. | |
| Fri | 07:00 a.m. to 11:00 p.m. | |
| Sat | 07:00 a.m. to 11:00 p.m. | |
| Sun | 08:00 a.m. to 6:00 p.m. |
On a fixed income, I made arrangements for automatic withdrawal with one of their customer care agents in August a week prior to the payment. The week the payment should have posted I received a cancellation notice. I didn't give much attention to it because I had already made arrangements. I had been shopping for more affordable coverage and an agent with a different company explained a lot about why my rate was so costly. So I went into the Hartford system to make changes to my policy. I also selected a section to receive ... read more
Need I add to the slew of 1 star reviews? Not really, but I will anyway. Key takeaway: stay far, far away if your insurance agent recommends The Hartford for business, home, car, or any insurance. We had business coverage through The Hartford for 3 years, never filed a claim. In 2025, I wound down business significantly and asked them to adjust the policy accordingly. I did this at the beginning of the policy period, to which they refunded a small amount of money. At the end of the policy period, they ran an “audit” and bill... read more
Our 3 month old parked truck was hit in the grocery store parking lot by someone insured by The Hartford. I had to mediate discussions between the body shop and insurance to get parts covered. The Hartford was quick to place fault on the body shop, but they rarely returned call or emails. The accident happened on 1/31/26. Today is 3/5/26. The repairs to the truck are complete but we cannot pick up the truck because The Hartford has not paid the body shop any money. However, since the repairs are complete, they discontinued c... read more
it's been almost 2 weeks and you STILL refuse to communicate with our water damage company to get the repairs started! In the meantime, you've forced us to live without plumbing for an entire week, with asbestos exposure and with sewage water stinking up the rooms. ME AND MY KIDS HAVE LIVED exposed to sewage water damage AND asbestos exposure and you still DO NOTHING. After a week of back and forth, now you put us up in a hotel but time is ticking away and YOU STILL refuse to even contact us or respond to our messages! and w... read more
Horrible Agency customer service We called to ask a general question about if 18 wheelers are accepted refused to help me and all Representatives were b lack and rude.
Frequently asked questions about The Hartford
How is The Hartford rated?
The Hartford has a 1.3 star rating with 102 reviews.
When is The Hartford open?
The Hartford is open now. It will close at 11:00 p.m.
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