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The Hartford
- Insurance
- Charlotte, NC
About this business
Get business, home and car insurance from The Hartford. Choose from a broad selection of business insurance coverages and design the right solution for your company.
Location details
8711 University E Dr Ste 100, Charlotte, NC, 28213, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
La verdad es muy malo el servicio que tienen el personal es muy desorganizado, no brindan información, se pasan la responsabilidad de unos a otros como persona afectada de un accidente del cual no fui responsable me siento frustrada de tratar con estas personas me gustaría que se pusieran el lugar del afectado haber si tan fácil para ellos aceptar ofertas que no traen solución sino más problemas por favor sean más empaticos
Have been trying to get my short-term disability payment (out of work for 3 months!) for months! Every time I call they "need to pass this along urgently to get details figured out to the right people" and they will "call me back" and no one EVER calls back. Then I call back weeks later wondering if they figured anything out and they repeat the cycle over and over. MONTHS of not receiving financial help that was expected & approved is NOT okay! I've never been so frustrated and disappointed!
Inconsiderate and unorganized
I spoke with a gentleman who sounded off put having to speak with me. I was looking to get a quote for policy on a commercial property of mine. He asked me approximately five questions and said, “unfortunately we don’t have a carrier that will cover you at this time” (probably not verbatim) and promptly hung up on me without explanation. Maybe he was having a bad? Based upon my experience I certainly wouldn’t recommend them.
If I could give ZERO stars I would. The people working at this company have a hard time getting anything done. It took over three weeks for them to correct my claim which they entered in wrong. I was hung up on by multiple customer representatives while being "transferred". Very unorganized.
Frequently asked questions about The Hartford
How is The Hartford rated?
The Hartford has a 3.7 star rating with 47 reviews.
When is The Hartford open?
The Hartford is open now. It will close at 6:00 p.m.
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