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Specializing in: - Rental Service Stores & Yards - Contractors Equipment Rental - Hardware Stores - Party Supply Rental - Windows-Repair, Replacement & Installation - Home Repair & Maintenance - Contractors Equipment & Supplies - Tools
2222, 904 S Black River St, Sparta, WI, 54656, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Reserved a trailer on 4/6, to pick up 4/16 for a 24 hr rental. Got a rental verification from U Haul. Called The Hardware Store on 4/16 before going in to pick it up. They had no record of my rental and had coincidentally rented it out for 24 hours to someone else, just that day! Offered to rent me a new dump trailer for 4 times as much, but didn't seem to want materials hauled in it as they were worried about it getting dented. LaCrosse U Haul had a trailer, so rented theirs. I saw the trailer that I had reserved in Rocklan... read more
Business response:
I’m so sorry to hear about your experience and we truly apologize for the mixup. Upon further investigation, it looks like both our store and Uhaul made a mistake when reserving the trailer and that led to your reservation disappearing from our schedule. We don’t want to lose anyone’s business and would like it if you could contact us so we can amend this mistake. We hope we can better serve you in future!
I love how you can be in and out within minutes. Staff are incredibly helpful! Sure beats the big chain store run arounds and you are keeping business local!
I was looking for an item for a gift. Andre helped me look to see if there were any in stock, but when there wasn’t, he offered to order it for me! Great customer service!!
Excellent store.
We have graphite and carbon products . ^^
The Hardware Store has a 4.5 star rating with 203 reviews.
The Hardware Store is open now. It will close at 6:00 p.m.
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