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27 Pearl St, Portland, ME, 04104, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I am extremely disappointed in the quality of the service provided by Hanover Insurance. This company has been dodging my calls for over 3 months, despite being proactive about calling repeatedly and trying to reach the agent handling my case. Every time I call, no one is available to answer my calls or they are “out to lunch”. They have made me financially responsible and cost me thousands of dollars for work that should be covered by them, never receiving any return phone calls and actually lying to my partner about doing ... read more
I have had the distinct displeasure of processing a total of three motor vehicle insurance claims through Hanover, and every single one has been rife with errors, mishandling, and general unprofessional behavior by Hanover staff. The most recent issue has been trying to get my motor vehicle windshield replaced. I filed a claim through Hanover, who sent a referral to Portland Glass. Several weeks went by with zero communication from Hanover, so I called Portland Glass to follow up. Portland Glass informed me that they had no ... read more
The Hanover Insurance Group Regional Office has a 1 star rating with 2 reviews.
The Hanover Insurance Group Regional Office is closed now. It will open at 9:00 a.m.
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