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The Hackworth Agency, LLC: Allstate Insurance
- Insurance
- Kennesaw, GA
About this business
Location details
1275 Shiloh Rd NW Ste 2260, Ste 220, Kennesaw, GA, 30144, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
To say I am frustrated is the largest understatement possibly made. I discussed a quote in November of 2025 and purchased a home in December of 2025 electing to go with Allstate. Allstate created a duplicate homeowners policy in error which was charging me the rates I was already paying on the correct homeowners policy. I called 3 months ago and the customer service representative had a very difficult time understanding English which did not help the situation. The representative admitted it was duplicate account but cou... read more
I’ve been with Hackworth Allstate Agency for years and I’m very disheartened how the rates steadily increase, and how I am not notified as a customer when policies expire. I feel like another number not a customer that they truly value. When one of their agents informed me that my flood policy expired in 2023 after I inquired about the monthly payments today (July 8, 2025), I was convinced that I’m here just for the money that I give them on a monthly bases; not because they genuinely care about their customers. They don'... read more
I was with another insurance provider for over 35 years. My rates continued to climb and I received no real customer service. The Hackworth Agency has lived up to every promise and continues to treat me as a valued customer. My experience has been great!
Terrible. I wouldn't recommend this particular office nor Allstate to my worst enemy. Back in Oct 2022 one of the staff Ashleigh Thompson screwed up my address change. I have emails as proof because she emailed me back saying she changed it. However later multiple pieces of my personal mail went to the the wrong address. Then June 2023 Ashleigh & her colleague Deborah both cost me money by giving me the wrong information regarding my auto renewal total upfront payment. When I made the full payment to get the discounted rate ... read more
Ashleigh Thompson was very helpful and informative when she reviewed our homeowner's policy. She took the time to contact underwriters before she came up with a good solution to our issues. I highly recommend her and her understanding of Allstate Insurance.
Frequently asked questions about The Hackworth Agency, LLC: Allstate Insurance
How is The Hackworth Agency, LLC: Allstate Insurance rated?
The Hackworth Agency, LLC: Allstate Insurance has a 3.8 star rating with 28 reviews.
When is The Hackworth Agency, LLC: Allstate Insurance open?
The Hackworth Agency, LLC: Allstate Insurance is closed now. It will open at 8:00 a.m.
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