The Hackworth Agency, LLC: Allstate Insurance

Meeky W. 

on Google

3 months ago

Terrible. I wouldn't recommend this particular office nor Allstate to my worst enemy. Back in Oct 2022 one of the staff Ashleigh Thompson screwed up my address change. I have emails as proof because she emailed me back saying she changed it. However later multiple pieces of my personal mail went to the the wrong address. Then June 2023 Ashleigh & her colleague Deborah both cost me money by giving me the wrong information regarding my auto renewal total upfront payment. When I made the full payment to get the discounted rate ... read more

Kitty Miller 

on Google

6 months ago

I made an omission when I paid my three policies online which resulted in the payment not being credited to my account. Deborah caught this nonpayment and contacted me about it. Had she not done so I would have lost my substantial discounts. Her courteous service and attention to the needs of this customer is greatly appreciated. 

Ellen Keller 

on Google

6 months ago

Ashleigh Thompson was very helpful and informative when she reviewed our homeowner's policy. She took the time to contact underwriters before she came up with a good solution to our issues. I highly recommend her and her understanding of Allstate Insurance. 

Hailey Barnhart 

on Google

a year ago

I spoke with Ashley today and she was absolutely AMAZING. No only did she help me with my insurance question, but she went above and beyond to help with additional questions I had as a first time homeowner that was not related to insurance. I can't tell you how much that means to me. She was also very nice and understanding through the entire process. A+++++. If I could give more stars I totally would. 

Janet Sutherland Dekom 

on Google

8 months ago

Hackworth Agency is prompt with their service. I work with Deborah and she explains the policies in detail, returns my calls in a timely manner. In this time of insurance doubt, I know Deborah is honest about Allstate products.