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The Hackworth Agency, LLC: Allstate Insurance

3.8

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Location details

1275 Shiloh Rd NW Ste 2260, Ste 220, Kennesaw, GA, 30144, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.828 reviews
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Donna Ragan's profile image
Donna Ragan 
5 months ago

To say I am frustrated is the largest understatement possibly made. I discussed a quote in November of 2025 and purchased a home in December of 2025 electing to go with Allstate. Allstate created a duplicate homeowners policy in error which was charging me the rates I was already paying on the correct homeowners policy. I called 3 months ago and the customer service representative had a very difficult time understanding English which did not help the situation. The representative admitted it was duplicate account but cou... read more

Stephanie Woodard's profile image
Stephanie Woodard 
a month ago

My Allstate agency handled my accident with care and concern. I was treated as an important customer, and everything was handled swiftly. 

LaTonya P. Jones's profile image
LaTonya P. Jones 
a year ago

I’ve been with Hackworth Allstate Agency for years and I’m very disheartened how the rates steadily increase, and how I am not notified as a customer when policies expire. I feel like another number not a customer that they truly value. When one of their agents informed me that my flood policy expired in 2023 after I inquired about the monthly payments today (July 8, 2025), I was convinced that I’m here just for the money that I give them on a monthly bases; not because they genuinely care about their customers. They don'... read more

Jennifer D'Amico's profile image
Jennifer D'Amico 
a year ago

I was with another insurance provider for over 35 years. My rates continued to climb and I received no real customer service. The Hackworth Agency has lived up to every promise and continues to treat me as a valued customer. My experience has been great! 

Jason Hall (theDregs)'s profile image
Jason Hall (theDregs) 
a month ago

don't expect them to pay up when you get damage. Horrible reputation with all the contractors 

Frequently asked questions about The Hackworth Agency, LLC: Allstate Insurance

How is The Hackworth Agency, LLC: Allstate Insurance rated?

The Hackworth Agency, LLC: Allstate Insurance has a 3.8 star rating with 28 reviews. 

When is The Hackworth Agency, LLC: Allstate Insurance open?

The Hackworth Agency, LLC: Allstate Insurance is closed now. It will open on Monday at 8:00 a.m. 

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