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The Groutsmith

4.3

About this business

Established in 1992. In 1992, we recognized the strong demand that existed for a professional service to clean, repair and restore tile and grout floors and showers. The work, at that time, was being done primarily by handymen and amateurs. There needed to be a professional who could analyze the condition of grout and tile and then determine which service, repair and products were needed to professionally restore them to their original condition. Thus, the Groutsmith was born. Our Founder, Jonathan Smith is The Groutsmith. M... read more

Location details

555 Fayetteville St #300, Raleigh, NC, 27601, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.316 reviews
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Vegan Victoria's profile image
Vegan Victoria 
on Google
3 years ago

They literally canceled the job day of and wouldn’t take our calls. They lied through the planning processed I was patient until the end when they just didn’t show up. I took the day off to get this done and rescheduled my daughters eye dr appointment. I don’t leave bad reviews, but sincerely disappointed with the lack of professionalism every step of the way. It takes a lot to make me upset, but boy did they do a fabulous job of that. Huge let down and waste of time and money invested 

Jennel Wise's profile image
Jennel Wise 
on Google
3 years ago

Technician who gave us the quote was very enthusiastic and promised to address all our concerns. Technician who came to do the work appeared to be untrained and attempted to redo his inadequate work several times. It was only a few weeks later that the sealant just fell out of the tile. So, I called to get it redone, quoting their warranty. That was over a month ago. No return phone calls. And, now the phone number is disconnected. So, I emailed. Thinking it was a new job, they answered. But, when I told them it was a warran... read more

Sue Schultz's profile image
Sue Schultz 
on Google
4 years ago

Fantastic job!! Couldn’t be happier with the results!! Looks like brand new tile. Highly recommend 

Hillary Ingram and Gino Tortorelli's profile image
Hillary Ingram and Gino Tortorelli 
on Google
4 years ago
Maureen White's profile image
Maureen White 
on Google
5 years ago

We had all of our bathrooms, porch tile, laundry room and kitchen backsplash cleaned amd sealed. Shay, Jamie and Derek did a fantadtic job. We are very pleased and highly recommend The Groutsmith! 

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Frequently asked questions about The Groutsmith

How is The Groutsmith rated?

The Groutsmith has a 4.3 star rating with 16 reviews. 

When is The Groutsmith open?

The Groutsmith is closed now. It will open tomorrow at 9:00 a.m. 

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