The Grooming Station - Solon, OH

Nancy B. 

on Birdeye

2 years ago

Been taking my Ozzie for the last year and half. Awsome job!! He loves going there, very accommodating! Love the atmosphere and the groomers. 

Michael R. 

on Birdeye

3 years ago

These are difficult times for everyone and tensions are high. But when you make an appointment, you generally expect an appointment to be kept. In addition to messing up our appointment, which was frustrating, they decided based on my sister reacting with frustration, that they would cancel my mother's dog's appointment, despite absolutely no confirmation or desire to on our part. They however didn't tell us this until arival, which took over 45 min for my sister who had also rescheduled her entire day to accommodate their s... read more

Stephanie R. 

on Birdeye

3 years ago

We made two appointments for our dogs on May 12th. When we showed up on May 12th, they told us the appointment was for May 13th. I had driven 45 minutes to bring my dog to this groomer and they were incredibly rude to us when we spoke to them on the phone about it. When we showed up the next day, they told us we had cancelled our appointment the previous day which we never did. As we tried to explain our frustration, they got additional employees in the store to back them up and call us liars. They then refused to reschedule... read more