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The Great American Bagel

3.1

About this business

Location details

1001 Westbrook St, Portland, ME 04102, Portland, ME, 04102, United States

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WeekdayScheduleStatus
Mon4:00 a.m. to 7:00 p.m.
Tue4:00 a.m. to 7:00 p.m.
Wed4:00 a.m. to 7:00 p.m.
Thu4:00 a.m. to 7:00 p.m.
Fri4:00 a.m. to 7:00 p.m.
Sat4:00 a.m. to 7:00 p.m.
Sun4:00 a.m. to 7:00 p.m.
3.161 reviews
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Josh Vickerson's profile image
Josh Vickerson 
on Google
3 months ago

Bagel is dry, flavorless, and the “toasted” bagel was cold. Staff is horrifically rude, consistently snapping at customers. Go to the Starbucks nearby instead. 

Paul Downing EM Channel's profile image
Paul Downing EM Channel 
on Google
3 months ago

Portland Jetport location. Of i could give 0 Stars, i would. Waited almost 20 mins for 2 Bagel sandwiches per boarding, 4 people came behind us and left before we got our sandwiches. Understandable when slammed busy but it was actually pretty slow. Grabbed our food, and realized my milk was disgustingly warm.i took it back to be told, oh our fridge is not working, so.i asked why did you sell me milk that may be spoiled. She looked at me and straight faced says, it's warm not my fault. So I'm annoyed, go to little market and ... read more

Maryam Cristillo's profile image
Maryam Cristillo 
on Google
4 months ago

Extremely poor service, rude and condescending. Do watch out for Marlow, he really knows how to ruin your day for simply trying to order a bagel. I made note, the kiosks seemed to be having some issues processing. I spoke with zero attitude or sense of dissatisfaction, in fact I was trying to help others in line…. Response from Marlow, “Some people don’t know how to push the buttons.” Some people are miserable too, I hope you get help. 

Michael Kennedy's profile image
Michael Kennedy 
on Google
4 months ago

Horrible customer service. 

Phyllis Prince's profile image
Phyllis Prince 
on Google
4 months ago

VANIlA and Skyler were everythingggggggg amazing costumer service , so happy to serve me and my crew❤️. They need a raise or at least be recognized because even after me they were great to every costumer after me and I stayed in the terminal for 3 hours observing there hospitality.Oh and the food just as great as the service. Thank you amazing team. 

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Frequently asked questions about The Great American Bagel

How is The Great American Bagel rated?

The Great American Bagel has a 3.1 star rating with 61 reviews. 

When is The Great American Bagel open?

The Great American Bagel is closed now. It will open tomorrow at 4:00 a.m. 

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