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The Good Feet Store
- Healthcare
- Avon, CT
About this business
The Good Feet Store's personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.
Location details
25 Climax Rd Ste 100, Avon, CT, 06001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
I thought a good pair of Good Sneakers would be a great gift for Father's Day for my husband so I suggest to go to the Good Feet Store. After looking and trying on sneakers he finally agreed to a pair. I thought the sneakers and inserts would be approximately $200.00. Our total came to $1908.98! We were totally shocked! We realized as we were driving on our way home that the style wasn't what my husband really was looking for and returned them the next day. We are very disappointed with their sales tactics and refund policy.... read more
Business response:
Thank you for sharing your feedback with us. We strive to ensure that all of our clients are fully informed about our pricing and policies before finalizing a purchase. Our return policy is clearly displayed in-store and reviewed with clients during their fitting session, both before and after the transaction. Additionally, clients are asked to sign a receipt acknowledging the return policy at the time of purchase. We understand that purchasing The Good Feet 3-Step System is an investment, designed to improve people's lives,... read more
I went to the Good Feet Store and was fitted with 3 sets of arch supports and a new pair of sneakers. I almost backed out at the cash register after finding out the bill was over $1300 but certainly thought it would be money well spent If my back paid went away. After wearing the supports as instructed for 1 month there was no relief at all and tried to return the arch supports for a refund, I would keep the sneakers since they showed slight signs of wear. I was told that they don't give refunds, there was no visible wear to... read more
So I'm in a lot of pain from working a job that has me on my feet all day. I was afraid if I didn't find a solution and fast, I might have to consider another line of work. Enter The Good Feet Store. The store looks professional - almost like a doctor's office. I am greeted by the sales person and taken into a room to have my arches fitted. Let me just say that the arches work. I am pain free now and couldn't be happier. My complaint is with their sales practice. After I was fitted with 3 sets of arches, two pairs of shoes, ... read more
Business response:
First and foremost, we are delighted to hear that our arch support systems have provided relief for your discomfort. Alleviating pain and enhancing comfort is at the heart of our mission at The Good Feet Store, and we are pleased to have made a positive impact on her well-being. Regarding the concerns raised about our sales practices, we deeply value our customers and their feedback. It is important to us that all our customers feel comfortable and informed during their shopping experience. Each client thoroughly briefed on ... read more
Do not recommend! I went to this store not realizing they are a franchise that employs sales people. They are not foot experts. I’m sure the basis of this business is built on medical knowledge but they have over 400 arches and will just have you come back over and over until they get it right. Meanwhile the pain and damage the wrong arches can create is not considered. They do not care. For $1700 you get premade, mass produced inserts, not custom inserts. When they have you sign a no refund policy that should be the first c... read more
Frequently asked questions about The Good Feet Store
How is The Good Feet Store rated?
The Good Feet Store has a 4.5 star rating with 168 reviews.
When is The Good Feet Store open?
The Good Feet Store is closed now. It will open at 10:00 a.m.
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