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The Glass Guy

4.2

About this business

We are a family owned and operated business specializing in windows, shower doors, heavy glass shower enclosures, tub enclosures, mirrors, table tops, security doors and screen, sun screen, security screens, sliding screen doors, pet doors, 

Location details

700 Merchant St A, Vacaville, CA, 95688, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 4:30 p.m.
Wed9:00 a.m. to 4:30 p.m.
Thu9:00 a.m. to 4:30 p.m.
Fri9:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
4.225 reviews
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Rosa Bella's profile image
Rosa Bella 
4 years ago

First impressions are lasting. Dawn is extremely unprofessional. This company might be great but it takes its people to make it great. I've recently moved to California from Georgia being in the military, only been here a month. I'm renting the property as I will not be here long. My landlord advised me to contact this company to fix the door. I did. No one showed up at the scheduled time or at least didn't notify me they were on ground. I called Dawn proceeded to tell me the owner doesn't have time to call or wait around (a... read more

Business response:

I am so sorry you feel that way. We showed up at the correct time for our appointment and you did not answer the door. You then proceeded to call me and verbally abuse me. Your landlord apologized immensely for the time wasted on our busy schedule. I informed him normally we would reschedule but due to your abuse we could not do that. He knows us and our reputation. I am so sorry if things are rough for you but please be kind to people in the future and they may not hang up on you. Trying to destroy a small business during t... read more

Jeannie Applegarth's profile image
Jeannie Applegarth 
5 years ago

The Glass Guy is great. Fast responsive and great customer service. Was happy with the work. Genuinely nice guy. 

Whitney Davis Youngberg's profile image
Whitney Davis Youngberg 
8 years ago

The Glass Guy is amazing! After we moved into our home, we had an old slider door handle break. We tried to fix that handle so many times and it never worked. Finally, we called The Glass Guy. They were the only people that actually knew what they were talking about and how to help us. They really went out of their way to help us not only fix it but get a more custom handle so our kids could open the door too. Dave did a great job installing it for us and even let us know eventually our rollers on our slider would need to be... read more

Julie Solorio's profile image
Julie Solorio 
10 years ago

After calling a few different places I decided to go with the Glass Guy. Dawn in the office was so nice and helpful and she explained the price breakdown in a very helpful way. The service was fast and efficient and we are very happy we went with Dave! Thanks again! Solorio family. 

Daryl Hayes's profile image
Daryl Hayes 
10 years ago

Best glass shop in Northern CA with the best customer service!!! 

Scott White's profile image
Scott White 
10 years ago
Beverly Quintero Iannone's profile image
Beverly Quintero Iannone 
10 years ago

Frequently asked questions about The Glass Guy

How is The Glass Guy rated?

The Glass Guy has a 4.2 star rating with 25 reviews. 

When is The Glass Guy open?

The Glass Guy is closed now. It will open tomorrow at 9:00 a.m. 

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