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We are the neighborhood professionals you can rely on to be your one-stop solution and the best source for glass repair and replacement glass, windows, doors, screens, mirrors, showers, and more. Do you have foggy dual-pane windows with condensation or residue between the panes? Our proven moisture removal and prevention process can fix this problem at a fraction of the cost.
2150 Wrightsville Ave, Wilmington, NC, 28403, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
CONSUMER BEWARE! Please do not make the mistake I did by assuming that a reputable company name has qualified service people running their franchises! The Wilmington, NC, Glass Guru is a hoax, staffed by unskilled workers who leave in the middle of a project to go to their "real jobs" and a completely incompetent manager who does not hesitate to repeatedly cancel appointments after the scheduled time, and who has no respect for a person's home while in it. This rude and totally inept man even had the gall to ask for a cash a... read more
This company has the absolute worst customer service I have ever dealt with. I received an estimate on a window repair back at the beginning of October and paid my deposit at that time. It is now the middle of December, and after several emails, Rick (the owner) has informed me that the company he orders the materials from, "lost the order." That would have been fine in the beginning if he had just emailed me from the start to keep me informed. I am now trying to get my deposit back because this timeline is ridiculous, and I... read more
This company has very poor customer service. I cannot comment on the quality of their work because I never got a chance to have anything done. I had a very difficult time getting a hold of someone to come to my home for an estimate. Once I finally got an appointment scheduled, they were 30 minutes late to the appointment and did not call to let me know that they were running late. The guy who came to my home said that they would email me a price quote within a few days. A week later I tried to call them and could not get any... read more
I DO NOT RECOMMEND THE GLASS GURU AT ALL! VERY UNPROFESSIONAL! They were late, I waited around for hours on 3 separate occasions with no courtesy call to let me know they were not coming or were going to be late. When I called to cancel the service because of their lack of professionalism and no service, I was hung up on three times. Each time I spoke with someone from the glass guru they never actually did what they said they were going to do. Also, they are overpriced, with a very long unnecessary turn around time. What to... read more
The Glass Guru has a 1 star rating with 4 reviews.
The Glass Guru is closed now. It will open at 9:00 a.m.
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