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The General Insurance Co

3.0

About this business

Location details

670 N River St # 301, Wilkes-Barre, PA 18705, Wilkes-Barre, PA, 18705, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
SatClosed
Sun7:00 a.m. to 8:00 p.m.
3.043 reviews
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James Stoner's profile image
James Stoner 
10 months ago

I added a second vehicle to my policy Nov. Of '24. Got insurance cards and everything. Well, The General dropped it out of nowhere, and never sent any notification or anything, leaving me driving uninsured for like... 6 months. Now they won't even insure it or try when I tried adding it back? They at least sent me the original cancellation email when I called, couldn't bother to send one when they cancelled it. What a joke. 

Kat's profile image
Kat 
a year ago

I have them but I admit they're strange. They do things different than previous insurance companies I've been with but like they say, we should always shop around for the most affordable rate and in my case they were it. But they also say you get what you pay for. I paid my insurance 30 minutes before it said it was due, so what, it was still within the timeframe. But I noticed the next day on the app it said I had a lapse so I called to follow up. The representative is gonna tell me I paid at 11pm central time lol. I'm east... read more

Wakil Williams's profile image
Wakil Williams 
a year ago
Shawn Frazier's profile image
Shawn Frazier 
a year ago

Worst company ever to deal with stay away .. they dont call you back when trying to find out info from accident 

good old boys Outdoors's profile image
good old boys Outdoors 
a year ago

Would do zero stars if you could when you got full coverage and they say you don't got liability insurance on your behalf 

Frequently asked questions about The General Insurance Co

How is The General Insurance Co rated?

The General Insurance Co has a 3 star rating with 43 reviews. 

When is The General Insurance Co open?

The General Insurance Co is closed now. It will open tomorrow at 7:00 a.m. 

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