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The General Auto Insurance

2.3

About this business

Location details

8305 Sheldon Rd, Tampa, FL 33615, Tampa, FL, 33615, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 9:00 p.m.
Tue6:00 a.m. to 9:00 p.m.
Wed6:00 a.m. to 9:00 p.m.
Thu6:00 a.m. to 9:00 p.m.
Fri6:00 a.m. to 9:00 p.m.
Sat6:00 a.m. to 9:00 p.m.
Sun6:00 a.m. to 9:00 p.m.
2.380 reviews
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Rachel Grobtuch's profile image
Rachel Grobtuch 
4 days ago

Absolute garbage company. Whatever you do, don't get hit by one of their "insured"! If you do, might as well go straight to an attorney because The General will give you the run around for months...they do not care 

Reever White's profile image
Reever White 
2 weeks ago

I was very dissatisfied with how this company handled my claim. I really expected more. They expected me to get underneath my car and take pictures of something I ran over driving over a bridge on a country road with no street lights. I never missed or was late on my payments. This was my Ist incident. I am 70 years old. They expected me to have $1000 up front before they would touch my car. No adjuster came to help, you’re expected to do it yourself. I had to take out a loan from Sunbit $1000 to repair my car. So why have c... read more

Cassandra Crocker's profile image
Cassandra Crocker 
a month ago

Would love to leave ZERO BUT I can’t!! Recently I was rear ended, and because I DoorDash for a living the general insurance claims they don’t cover business vehicles, so my rate has now doubled. Absolute TRASH I will be canceling my policy next month, WHAT A JOKE 

Alex Ruesing's profile image
Alex Ruesing 
a month ago

First call after receiving insurance, Worst customer service agent in years. CONGRATULATIONS YOU SUCK 

Marty Galyon's profile image
Marty Galyon 
2 months ago

This company is a sham of an insurance for automotive. Their insured hit and run my family and I in 2019. They told me to take it to a "preferred" body shop in our hometown and now we are having warranty issues on the workmanship and they are denying that the said shop was a preferred shop even though they are closed now for good. They then gave us the run around and are denying any warranty and said we took it to our shop of choice which is false. The adjuster at that time told us they were a preferred shop. They use bait a... read more

Frequently asked questions about The General Auto Insurance

How is The General Auto Insurance rated?

The General Auto Insurance has a 2.3 star rating with 80 reviews. 

When is The General Auto Insurance open?

The General Auto Insurance is open now. It will close at 9:00 p.m.  

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