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The General Auto Insurance
- Auto Insurance
- Tampa, FL
About this business
Location details
8305 Sheldon Rd, Tampa, FL 33615, Tampa, FL, 33615, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 9:00 p.m. | |
| Tue | 6:00 a.m. to 9:00 p.m. | |
| Wed | 6:00 a.m. to 9:00 p.m. | |
| Thu | 6:00 a.m. to 9:00 p.m. | |
| Fri | 6:00 a.m. to 9:00 p.m. | |
| Sat | 6:00 a.m. to 9:00 p.m. | |
| Sun | 6:00 a.m. to 9:00 p.m. |
I’ve been with The General for 2 years. I filed two claims, hit and run auto and windshield. I didn’t have issues with the windshield with going to their in house windshield replacement before. This time I decided on an auto body shop referred by Kia, I drive a Kia Telluride 2021, I knew better then to let an insurance company dictate where I got my car fixed as cheap insurances are known for cheap labor and using used and recycled parts with issues. I worked as a paralegal in Defense for insurance for about 3 years with 10 ... read more
Zero stars. After a not-at-fault accident, The General dragged out my total loss claim for months, leaving me without transportation and forcing me to use my own insurance just to protect myself financially. They then denied rental reimbursement for the period their own delays caused, citing “internal policy” instead of taking responsibility. This has been exhausting, stressful, and completely unacceptable.
Worst insurance ever! They kept adding people to my policy without my knowledge or consent and claim the sent letters or emails to inform me which I never received. Then when I would call to have these people removed my policy would go up by $20 for every adjustment. I had to have people removed that once had the same PO Box as me or that used to live at my residence. Absolutely ridiculous, imagine having a person you've never met added to your policy and then when you would have them removed you'd be charged $20 extra every... read more
Absolute garbage company. Whatever you do, don't get hit by one of their "insured"! If you do, might as well go straight to an attorney because The General will give you the run around for months...they do not care
I was very dissatisfied with how this company handled my claim. I really expected more. They expected me to get underneath my car and take pictures of something I ran over driving over a bridge on a country road with no street lights. I never missed or was late on my payments. This was my Ist incident. I am 70 years old. They expected me to have $1000 up front before they would touch my car. No adjuster came to help, you’re expected to do it yourself. I had to take out a loan from Sunbit $1000 to repair my car. So why have c... read more
Frequently asked questions about The General Auto Insurance
How is The General Auto Insurance rated?
The General Auto Insurance has a 2.3 star rating with 83 reviews.
When is The General Auto Insurance open?
The General Auto Insurance is closed now. It will open at 6:00 a.m.
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