Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

The Gear Shop - Middle River, MD

4.6
Get directions

About this business

Location details

1107 Middle River Rd #19, Ste 19, Middle River, MD, 21220, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
Review Performance in the last  
6 months
4.6151 reviews
Select a rating
Bret R.'s profile image
Bret R. 
on Birdeye

11 months ago

Poor company culture would be an understatement. This shop has extensive discrimination and bullying that goes overlooked.They have access to camera footage but refuse to inspect when involving workers with seniority. Never been more uncomfortable in any work setting prior. They remember nothing you communicate, disregard notices and provide no training with no developed and implemented respiratory protection program for situations in which permissible exposure limits of airborne contaminants are exceeded. You will start the... read more

Phillip R.'s profile image
Phillip R. 
on Birdeye

a year ago

Company provided a quality product in a timely manner, communication was flawless, and the staff was amazing when it came to answering any of my questions. Would highly recommend doing business with them.  

Phillip R.'s profile image
Phillip R. 
on Birdeye

a year ago

Not a trustworthy shop!!! Company lost items that I personally packaged and shipped directly to them. My client has been without their vehicle for an additional week and my company had to spend an additional $400 to recoup this lost part. I do appreciate the $100 compensation, but I focus more on the principle at hand. You clearly lost the parts to this vehicle; I will no longer use your company or recommend anyone to your company. 

Brandon L.'s profile image
Brandon L. 
on Birdeye

2 years ago

Found them online. Company looked to be good business to deal with. Ordered a T case and installed myself. I made sure to check used parts for failure. Everything seemed to be good when installed. Had a minor leak on the front output shaft seal right away. Which has gotten worse as time goes by. I did everything on my part to activate my warranty. I emailed them to ask about the warranty. All they sent me was a check list i needed to have done by a paid mechanic. Who is going to pay for that Mechanic? Everything on their c... read more

Frequently asked questions about The Gear Shop

How is The Gear Shop rated?

The Gear Shop has a 4.6 star rating with 151 reviews. 

When is The Gear Shop open?

The Gear Shop is open now. It will close at 5:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com