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The Gavin Herbert Eye Institute
- Laser Eye Surgery/Lasik
- Orange, CA
About this business
Location details
101 The City Dr. South II, Orange, CA, 92868, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have been a patient at this Orange location for ten years and never had any serious problems until now. During the entire 2025, the prescription department (dept.) was being unclear with my medication records on MyChart and causing unnecessary delays in communication. Every effort for me to speak up about these problems was dismissed as irrelevant by one Practice Manager. Since the start of December 2025, I have once again seen errors in my Medications record on MyChart. Yet, until now, at the end of December, this Orange ... read more
The worst service I have ever had. Not withstanding the Dr. is super. He diagnosed me in only 3 minutes. The staff wont call me back, won't follow-up, they give wrong numbers for faxing referrals. They will argue even it they are wrong. This process, so far, is 6 month into it, and I still don't know what step in the process I am in. It is horrible .
Rude staff at check in. My husband is hard of hearing the receptionist was very rude.
I would not recommend this facility. Despite having a scheduled appointment, I was not seen until over an hour later. During my visit, I found the staff and nurses to be unprofessional and lacking in courtesy. For those seeking timely and respectful care, I suggest exploring alternative providers.
Excelente lugar, siempre muy limpio, tienen muy buenos especialistas, la atencion es muy profecional, el personal es muy amable, tienen muchas facilidades
Frequently asked questions about The Gavin Herbert Eye Institute
How is The Gavin Herbert Eye Institute rated?
The Gavin Herbert Eye Institute has a 4.2 star rating with 51 reviews.
When is The Gavin Herbert Eye Institute open?
The Gavin Herbert Eye Institute is closed now. It will open at 9:00 a.m.
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