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The Garden Ballroom
- Event Planning & Services
- Winter Haven, FL
About this business
We are an event venue in the historic old town square building in the heart of Winter Haven.
Location details
301 3rd St NW #353, Winter Haven, FL, 33881, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We picked the garden ballroom as our venue due to the all inclusive package and the overall ambiance of the venue. Lorain and Alfredo hosted a wonderful wedding! We received nothing but compliments from our guests about the ceremony, decor, and overall how the wedding was paced. I am so sad that the garden ballroom will be changing locations! But I am so grateful that we could be one of the last weddings held at this venue. I know going forward that Lorain and Alfredo will take such great care of the brides and grooms wherev... read more
My fiancé and I signed a contract with The Garden Ballroom, 353 3rd St NW, Winter Haven, FL (operated by Once Upon A Dream Events by Lorraine, LLC) in January 2025 for our wedding reception to be held in February 2026. Recently, Lorraine informed us that she had lost the lease to the contracted venue due to issues with other building tenants. At first, she suggested an alternative location, which we agreed to. Weeks later, she would not confirm the arrangements at that location and then attempted to force us to hold our rece... read more
Our experience with The Garden Ballroom has been extremely disappointing. Initially, we were thrilled to book the venue for our family’s wedding, but due to their lease ending, they informed us they could no longer host our event. While they offered the option to select an alternative location, their communication was inconsistent, confusing, and ultimately unprofessional, they changed their stance multiple times without explanation. What is particularly concerning is the apparent loophole in their contract that allows them ... read more
The venue is beautiful, but rude, unprofessional staff and poor communication ruined the experience. Management needs serious improvement in hospitality and accountability.
Venue was beautiful that was about it. Besides that the owner was very unprofessional and rude. Communication was very poor and when they did communicate it was in a very bad manner. They need to learn how to speak to people. But besides that God don’t like ugly. And they need to take accountability for their actions. As a company if you can’t take constructive criticism it says a lot about you guys as a business.
Frequently asked questions about The Garden Ballroom
How is The Garden Ballroom rated?
The Garden Ballroom has a 4.3 star rating with 176 reviews.
When is The Garden Ballroom open?
The Garden Ballroom is open now. It will close at 6:00 p.m.
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