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The Garden Ballroom
- Event Planning & Services
- Winter Haven, FL
About this business
We are an event venue in the historic old town square building in the heart of Winter Haven.
Location details
301 3rd St NW #353, Winter Haven, FL, 33881, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My fiancé and I signed a contract with The Garden Ballroom, 353 3rd St NW, Winter Haven, FL (operated by Once Upon A Dream Events by Lorraine, LLC) in January 2025 for our wedding reception to be held in February 2026. Recently, Lorraine informed us that she had lost the lease to the contracted venue due to issues with other building tenants. At first, she suggested an alternative location, which we agreed to. Weeks later, she would not confirm the arrangements at that location and then attempted to force us to hold our rece... read more
Our experience with The Garden Ballroom has been extremely disappointing. Initially, we were thrilled to book the venue for our family’s wedding, but due to their lease ending, they informed us they could no longer host our event. While they offered the option to select an alternative location, their communication was inconsistent, confusing, and ultimately unprofessional, they changed their stance multiple times without explanation. What is particularly concerning is the apparent loophole in their contract that allows them ... read more
The venue is beautiful, but rude, unprofessional staff and poor communication ruined the experience. Management needs serious improvement in hospitality and accountability.
Venue was beautiful that was about it. Besides that the owner was very unprofessional and rude. Communication was very poor and when they did communicate it was in a very bad manner. They need to learn how to speak to people. But besides that God don’t like ugly. And they need to take accountability for their actions. As a company if you can’t take constructive criticism it says a lot about you guys as a business.
Very deserving of a one star. The only reason I’m kind enough to do so is because the Venue it self was beautiful and that is all. The owners and staff were very aggressive rude and disrespectful towards myself and my family. Highly unprofessional. My niece had a wedding there early august and the experience was not as enjoyable as it should have been.
Frequently asked questions about The Garden Ballroom
How is The Garden Ballroom rated?
The Garden Ballroom has a 4.3 star rating with 175 reviews.
When is The Garden Ballroom open?
The Garden Ballroom is closed now. It will open at 9:00 a.m.
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