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The Furnace Room

4.3

About this business

We provide installation and repair services for furnaces, Air Conditioner, hot water tanks, and other air quality products. 

Location details

45 Casmir Ct Unit 20, Concord, ON, L4K 4H5, Canada

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 12:00 p.m.
SunClosed
4.362 reviews
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Alissa Wang's profile image
Alissa Wang 
on Google
4 months ago

I had a fantastic experience with the Furnace Room. From start to finish, their team was professional, knowledgeable, and genuinely cared about my needs. The technician - John - explained everything clearly and the installation crew was efficient and tidy. My new HVAC system works perfectly, and I've already noticed much lower energy bills. I've also received my rebate as promised, and their office staff took care of the entire application process. Their pricing was also fair, and follow-up service was a nice touch. Highly r... read more

Charles's profile image
Charles 
on Google
10 months ago

Called Friday morning to inquire about a noise coming from our 17-year-old furnace. Kevin arrived the same day to diagnose the issue. We were warned that our furnace needed replacing. By Saturday afternoon at 2:30 our new furnace and smart thermostat were up and running. The team was professional, friendly, immaculate (laid out runners on both main level and in basement, removed old furnace and all garbage) and even gave us a good price. What more can I say, "Six Star" rating for the Furnace Room 

Joanne P's profile image
Joanne P 
on Google
10 months ago

The Furnace Room has installed both A/C and Furnace for me years ago, therefore when I found out my water heater was leaking two days ago, I called them right away . The technician came to check and found it was the water tank performance problem which we can claim a new replacement tank under the manufacture's warranty. He contacted the manufacturer and got the authorized case number. Today the technician has picked the new tank from Home Depot and installed it for us. Thank you Kevin and the team for your quick response, y... read more

Pat Barros's profile image
Pat Barros 
on Google
11 months ago

**Avoid Avoid Avoid** Avoid FURNACE Room at all costs! Our purchase was from HOME DEPOT, and we got scammed . For over a year, we've dealt with a nightmare of faulty HVAC equipment and incompetent service. Despite multiple visits, the unit continues to make unbearable noise, disrupting our neighborhood. Their technician’s "fixes" were worthless, and now the unit has completely stopped working. We've spent over $10,000, only to face endless frustration and harassment. This company is a disgrace—zero accountability, zero resul... read more

Pat 201's profile image
Pat 201 
on Google
a year ago

Incorrect installation and Terrible service. We have been trying to get hold of this company since 2023 to fix their faulty installation to a brand new AC and Furnace. They keep giving the runaround. Their team spoke no English, and were overly aggressive to complete what was a shady job. Escalating to BBB and Home Depot. They among not be in business with such awful service. 

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Frequently asked questions about The Furnace Room

How is The Furnace Room rated?

The Furnace Room has a 4.3 star rating with 62 reviews. 

When is The Furnace Room open?

The Furnace Room is closed now. It will open at 8:00 a.m. 

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