The Fun Factory

Kristen Curran 

on Google

a month ago

I tried to handle this on a personal level with the owner prior to posting a review. To start this seemed like a great place so we booked my son birthday party here for March 7th. We booked a basic party package which based off the website appears to include, trampoline park, play gym, and comes with pizza and drinks. Once the party got closer I got a call from the owner, to which she had to leave a message. Once I tried getting back into contact with the owner it seemed near impossible. I did finally talk to them via text t... read more

Kristian Spain 

on Google

2 months ago

UPDATE: The owner made things right and was extremely apologetic and accommodating. Thankful this was worked out and we can continue to enjoy the fun factory! Original: Booked a birthday party over a month in advance and was notified 6 day before that they could not host it due to moving. They only had previously called one time on January 1st and did not leave this major detail in the voicemail left. Never answered when I called back multiple times. I was verbally promised a refund and have yet to see it now 3 weeks later. ... read more

Rebecca Harris 

on Google

2 months ago

Haven't even gotten to come yet and never will except to get my refund. Let me tell y'all why. I scheduled my sons birthday party last year for here and something came up and we couldn't come. I went ahead and just scheduled it for the same date this year. Which is actually tomorrow. Well, about two months ago, I called just to confirm they still had my reservation, which they did. A man answered the phone. He was very nice on the phone he said they are moving locations but they should be done by the date of my party. He sai... read more

stephen dawson 

on Google

4 months ago

Our two kids always have a great time.