The Freeport Hotel, Ascend Hotel Collection

Valerie Pinkham 

on Google

a week ago

The room was small, worn out and dated. Plus the rates were double due to the Fall Festival. The heating unit was filthy. Spatter stains on curtains. Dirty mirrors. Worn out smelly carpet. The beds were new and comfy, but the room was way too small for two queen beds. Plus zero amenties. 

Linda Dickman 

on Google

2 weeks ago

Clean, renovation underway. Nice staff. Clean rooms. 

Natalie Calvet 

on Google

2 weeks ago

I’m so baffled by the good reviews. Nothing was great about this place. I would say the room was clean, except there was hair in the shower and the shower curtain had about a foot of mildew across the bottom. I stopped by the front desk and asked if they would swap it out, but the young man at the desk told me he was too busy to do anything about it. How hard can it be to take a note for maintenance??? The halls were lined with giant trash bags when we checked in. The hall carpet is nasty in several places, and there were gn... read more

Jill Scott 

on Google

2 weeks ago

You get what you pay for so it did meet my expectations. Good location, good service though I’m not very picky and don’t require catering to each detail. It was older and about as nicely upgraded as you’d expect from the price. I felt like carpet had not been cleaned in decades, but other things were ok. Don’t expect too much and you’ll be fine