The Freeport Hotel, Ascend Hotel Collection

Tim levasseur 

on Google

2 weeks ago

Great location. Was nice when new but has become dirty and is not cleaned well. Mold on shower walls, yellowed shower curtains and handprints on the walls. Could be fixed with a good deep clean. Otherwise the staff is very pleasant. 

Matt Weeks 

on Google

3 weeks ago

Absolutely no hot water just like the other people sending the comments! I called the front desk and he says it’s because they’re doing wash… so apparently doing washed during the day is more important than the people that support this company can take a hot shower 

Syed R 

on Google

3 months ago

Had a comfortable stay, would like to appreciate Martz , his hospitality was above and beyond during our stay. 

Million Peanuts (Million Peanuts) 

on Google

4 months ago

Disrespectful customer service. I attempted to check in an hour early for my three nite stay and was told I was being charged $25 for checking in early. What a joke. It will be my last stay here, that's for certain. I personally feel there are better hotels within this area Aside from that, rooms are clean, but really small. edit: My reply to the hotel: I have stayed at literally dozens of hotels. In fact, I stay at a hotel 3 days a week because of my job. This is absolutely the very first time I have been told I would be ch... read more

Shirley Mooney 

on Google

6 months ago

Motel manager rude at check out wouldn't give us our receipt, rooms never had hot water they kept saying needed to reset hot water .back door was broke so your key never worked we stayed 2days to long we stayed in 180 179 junk waste of your money go to hampton so nice