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The Floor Company

4.2

About this business

Location details

1117 Newmarket St Unit B, Ottawa, ON, K1B 4N4, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.251 reviews
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Donna Leroux's profile image
Donna Leroux 
a month ago

I had the floor done as a surprise for my husband in 2013, floor was great for many yrs then around the 8-9 yr mark, it was starting to lift in areas here they had patched the concrete. I sent photos and called, they answered the first time but once I explained what was going on.....crickets. My floor had a 10 yr warranty, it was still under warranty, they would not even come and take a look or offer any repair. I paid 6k to have the floor done, now it is a mess. Update 6 Mar 2026, Ethan the new owner contacted me regarding ... read more

Ziaad Alim's profile image
Ziaad Alim 
a month ago

thanks to the team for creating this amazing look out of the concrete in my newly built sunroom. 

Donna Leroux's profile image
Donna Leroux 
a month ago

I had the floor done as a surprise for my husband in 2013, floor was great for many yrs then around the 8-9 yr mark, it was starting to lift in areas here they had patched the concrete. I sent photos and called, they answered the first time but once I explained what was going on.....crickets. My floor had a 10 yr warranty, it was still under warranty, they would not even come and take a look or offer any repair. I paid 6k to have the floor done, now it is a mess. 

Chad Elliott's profile image
Chad Elliott 
3 months ago

Extremely disappointed with Ethan’s lack of professionalism and poor quality of work. Hired to repair and level garage floor and to epoxy surfaces. Ethan has been back multiple times as his work has been so poor (improperly graded floor, peeling epoxy creating slippery/dangerous and unsafe surfaces, etc.). He left a mess in our garage with a thick layer of dust covering all surfaces in the garage. I’ve been reaching out to Ethan for over a year and his non-responses to my requests actually caused his dad to respond apologizi... read more

Susan Ayubi's profile image
Susan Ayubi 
8 months ago

Fantastic experience at the floor company, thank you Ethan and the team for a flawless experience. Very impressed. 

Frequently asked questions about The Floor Company

How is The Floor Company rated?

The Floor Company has a 4.2 star rating with 51 reviews. 

When is The Floor Company open?

The Floor Company is closed now. It will open tomorrow at 9:00 a.m. 

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