The Fitness Center at Ascend's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

The Fitness Center at Ascend

4.9

About this business

Ascend Fitness & Spa is a downtown Cleveland, Ohio fitness center. We house a 20,000 square foot fitness facility, spa and wellness center on the third floor of The Marriott at Key Tower. A local downtown Cleveland gym, we combine cutting edge technology, refreshing décor featuring natural elements, and a focus on sustainability and alternative therapies. Our staff of fitness professionals are committed to providing you with unprecedented services and amenities to aid you in achieving your personal fitness goals. We f... read more

Location details

100 St Clair Ave NE 3rd Floor, Cleveland, OH, 44114, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 8:00 p.m.
Tue6:00 a.m. to 8:00 p.m.
Wed6:00 a.m. to 8:00 p.m.
Thu6:00 a.m. to 8:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 2:00 p.m.
Sun9:00 a.m. to 1:00 p.m.
4.955 reviews
Select a rating
Ashley Young's profile image
Ashley Young 
on Google
2 days ago

The Manager Kim is one of the rudest people I've met in my life. The treatment towards staff and guests alike. Very cold and unprofessional interactions. 

Xan Forest Phillips's profile image
Xan Forest Phillips 
on Google
4 weeks ago

This is a clean and friendly facility with excellent hands-on personal training. Working with Maria has elevated my fitness and nutrition and helped me get closer to my fitness goals. 

Endia Hayes's profile image
Endia Hayes 
on Google
3 months ago

From the website this appears to be a nice facility, but they appear to lack in customer service. About seven weeks ago, I was unable to book a sauna session online, so I reached out for assistance. After several back and forth emails I just gave up. Despite my initial encounter, on Tue. 12/03, I submitted a request for a tour of the gym. The confirmation message stated I would receive a response within 48 hours. It is now Sat. 12/14 and I have not received a response. It makes me wonder what their service is like once you’r... read more

Yannis S.'s profile image
Yannis S. 
on Google
10 months ago

I asked the obese asian looking lady at the front desk before I left the gym if she cancelled my class pass reservation since I went earlier and they charged me 25$ day pass. She said yes she did . ClassPass charged me 12$ for a missed reservation. What a fool she was! Sketchy and scam! 

Andrew Vento's profile image
Andrew Vento 
on Google
11 months ago
View all google reviews

Frequently asked questions about The Fitness Center at Ascend

How is The Fitness Center at Ascend rated?

The Fitness Center at Ascend has a 4.9 star rating with 55 reviews. 

When is The Fitness Center at Ascend open?

The Fitness Center at Ascend is open now. It will close at 8:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com