The Fireplace Place - South Atlanta Design Center

Dwain Ludeman 

on Google

4 years ago

Have been trying to get my insert repaired for 3months and still have not gotten it fixed. Try calling and no answer was told part was in about a month but, no one will come and put it in. Have run out of patience have no idea why because I originally paid several thousand dollars for insert so would expect some consideration but, so far nothing. No one will even answer phone worst dealings I have had with a company in 76 yrs 

Dwain Ludeman 

on Google

4 years ago

Have been trying to get my insert repaired for 3months and still have not gotten it fixed. Try calling and no answer was told part was in about a month but, no one will come and put it in. Have run out of patience have no idea why because I originally paid several thousand dollars for insert so would expect some consideration but, so far nothing. 

michael gantt 

on Google

4 years ago

I bought a house that had a new insert installed winter of 2019 by this company. I had a sweeper come inspect since the fireplace was new to me, the sweeper informed me the flue only extended halfway up the chimney and was not installed correctly. It is supposed to extend all the way to the chimney cap, and be secured to the cap. This is according to the stove manufactures instructions on installation. I placed multiple calls to the company to see if they will correct their mistake. I either get a promise to return my call, ... read more

Justin Anderson 

on Google

7 years ago

Rodney's communication was great and we are very happy with our new fireplace. Don't hesitate give them a call today.