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The Federal Savings Bank
- Finance
- Alexandria, VA
About this business
We are a veteran-owned, federally chartered bank with a focus on educating our customers about the mortgage process. To ensure we provide the highest quality mortgage experience, we start with understanding the needs of our customers. With our high standards for customer satisfaction, employee professionalism, and the ability to lend across all 50 states, we provide the opportunity for home ownership.
Location details
320 King St #200, Alexandria, VA, 22314, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was already in the process of refinancing my mortgage with the lender I was already with. Things were moving at a snails pace and I was anything but satisfied. I was getting at least 10 phone calls daily from banks trying to get me to refinance. It got to the point where I stopped answering unknown calls. One day I received a call and I knew it was another solicitation. I decided to answer anyway and it turned out to be The Federal Savings Bank. My initial instinct was to say I'm not interested but something told me to wai... read more
I was so glad that The Federal Savings Bank was able to offer me a loan at the same rate as I had with my previous loan, and that I was able to not have to pay ****************** any longer with my previous FHA Loan. It is a considerable weight off of my shoulders. I would like to sincerely thank *************************** for all of her help through this process. It was fairly seamless.
It was a great experience. I definitely felt the support of the Mortgage Banker. He made himself available not matter the concern or question.
************************* is terrific. I have used him before and would never think of going anywhere for mortgage service.
Be aware of this business. VP of the ********** ** branch (***************************) tried to not only rip me with $14k on a loan, but he became unresponsive when I asked him to cancel my loan and refund my appraisal fee (That never took a place). This business is all about stealing your money and run away. Extremely poor customer service all around and very uneducated loan officers that try to to get you into a loan you would regret for the rest of your life.
**** is the man to deal with in this company he just knows his s==t !
Great experience! I was extremely happy with my loan representative. He was extremely knowledgeable and had great communication skills. I didnt care for the time of day they wanted me to close, but other then that it was an outstanding experience! Id highly recommend them.
The Federal Bank were excellent, responsive and a pleasure to work with.
******************************* was a pleasure to work with. He kept me informed of the the process completely, If I had any questions or was concerned about something, *** was readily available to guide me thru and made me feel like I mattered. I would highly recommend him to everyone. I really appreciate him.
Frequently asked questions about The Federal Savings Bank
How is The Federal Savings Bank rated?
The Federal Savings Bank has a 4.5 star rating with 633 reviews.
When is The Federal Savings Bank open?
The Federal Savings Bank is closed now. It will open at 8:30 a.m.
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