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The Face Shop
- Beauty
- Santa Clara, CA
About this business
Location details
2855 Stevens Creek Blvd #2539, Santa Clara, CA, 95050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
First of all they can’t pick up a call here ever. Second I have been buying sunscreen from them for a while now all of a sudden they’ve stopped selling the Korean version of sun screen and now using the American ones which cause acne sting eyes and aren’t as elegant when applying they’ve lost a customer there are plenty of other Korean skin care stores in the Bay Area that actually sell the Korean ingredient makeup of products still.
Yesterday Monday at around 3ish I came in to look at a couple of things. The Asian lady working resgister genuinely has no customer service and was very aggressive
Like some others have pointed out, the customer service here was absolutely atrocious. I came here to buy a cushion blush I loved to use years ago but forgot the shade. All but one tester were dry, so I asked the cashier if I could please get a new tester to use and she said no. Okay, fine-bought the one color that actually had product to try out. At checkout she kept rushing me to pay even though my friend and I were the only 2 people inside the store and the store was open for another 2.5 hours. After scanning the card, th... read more
Love that you can try different Korean brands (both upscale and drug store brands) here. They have Tirtir, the beauty of Jeseon, Cleo, history of Whoo, Sulwhasoo etc. Price is a bit higher but trying before buying saves $$ from getting a product online for cheaper but end up not liking.
Very limited selection, not TFS brands
Frequently asked questions about The Face Shop
How is The Face Shop rated?
The Face Shop has a 3.6 star rating with 87 reviews.
When is The Face Shop open?
The Face Shop is closed now. It will open at 10:00 a.m.
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