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The EyeDoctors
- Laser Eye Surgery/Lasik
- Ottawa, KS
About this business
Location details
316 S Main St, Ottawa, KS, 66067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | Closed | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Can grow very old waiting on a return phone call!!
Business response:
Dave, I'm Cassie. I'm so sorry we haven't returned your call in a timely fashion. I'd like to look into how this happened -- could you please email me at cassiegoodwin@eyecare-partners.com when you have a moment? Again, I'm very sorry about this. I hope to hear from you soon.
Recommendedwent there today to see Dr. Irwin. other than having to wait ✋ awhile as they were running 🏃♂️ behind things went well and I was able to order me a second pair of glasses 👓 with transition lenses for $174.00
Business response:
Mike, thank you for the recommendation! We're so glad to have you!
l was lied too many times from this place, find some other place.
Business response:
Marsha, I'm Cassie. I'm so sorry to hear you had this experience in our office! I'd like to know more about what happened -- when you have a moment, could you please email me at cassiegoodwin@eyecare-partners.com? Again, I'm very sorry about this. I hope to hear from you soon.
RecommendedAmazing staff!!! Everyone is so nice! We went together as a family for appointments, so 1 adult and 4 kids (all under 9) and they were helpful, great with the kids, and understanding that it is easier on moms to just get everyone in at one time! Highly recommend Dr. Walker! I can't say enough about the whole staff. They are FANTASTIC!!!
Business response:
Amie, thank you for your recommendation! We're so glad to have you and your family as patients!
Scheduled my appointment two weeks ago only to be met with “we don’t have an appointment for you” when I came in for my scheduled appointment today. I already took PTO to come to this appointment, it’s a inconvenience to request more to come to a rescheduled appointment. What’s the assurance that this appointment will disappear? I’ve heard great things about you guys, I was really looking forward to seeing you all.
Business response:
Cesar, I'm Cassie. I'm so sorry to hear about the scheduling problem you had in our office! I'd like to look into why this happened. Could you please email me at cassiegoodwin@eyecare-partners.com when you have a moment? Again, I'm very sorry about this! I hope to hear from you soon.
RecommendedHope you have a great day 👁👁
Business response:
Thanks for your recommendation -- you too!
Lila was very rude at the front desk today. Caused this location to lose business when she acted like it was a huge inconvenience for my son to try on one pair of glasses he had already previously tried on and liked (it was even saved in the system, as they had our insurance on hold) but wanted to compare to another pair before deciding for sure. She said that we had to have an appointment and there wouldn’t be one in the timeframe we requested for weeks. I explained the situation and asked if he could just run and try them ... read more
Business response:
Rose, I'm Cassie. I'm so sorry to hear about this behavior in our office. I'd like to look into why it happened -- when you have a moment, could you please email me at cassiegoodwin@eyecare-partners.com? Again, I'm very sorry about this. I hope to hear from you soon.
0 at of 5 stars ⭐️ If I could go Negative I would. This company definitely is clueless on how to run a business. Just read reviews before you are even stupid enough to think of going here!!!!! Do not buy from this company!!!! Spent 400 or 500 dollars on high dollar frames and they wouldn’t do anything to help me. When I think things can’t get worse the frames get worse. I’ll never go here again and I’ll tell all my friends and family I would never go here and explain exactly what happened. When you spend this kind of money a... read more
Never go here!!! I’ve been waiting 7 weeks now for my glasses when I was told 5-7 business days. They made me pay for everything up front of course and now it’s almost 2 months later and still no glasses!!!
Business response:
Anna, I'm Cassie. I'm so sorry to hear about the delays with your glasses! I'm looking into it, and I know area management would like to reach out to you regarding this. Could you please email me at cassiegoodwin@eyecare-partners.com when you get a moment? Again, I'm sorry about this delay. I hope to hear from you soon.
Frequently asked questions about The EyeDoctors
How is The EyeDoctors rated?
The EyeDoctors has a 4.5 star rating with 201 reviews.
When is The EyeDoctors open?
The EyeDoctors is open now. It will close at 5:00 p.m.
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